William Matladi
Desktop Support
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About
Desktop support Technician with over 10 years of experience combining technical, analytical, with demonstrated achievements in troubleshooting, maintenance, and operations. I am an exceptional communicator (Verbal and Written), interpersonal, motivational, and strong listening skills. I am Self-motivated, deadline oriented.
Answer questions and resolve computer problems for clients in person, via telephone or from a remote location. I Demonstrate proficient and expert knowledge of current desktop and laptop hardware systems: desktop operating systems and standard applications and utilities. Ability to multi-task in a fast-paced environment.
Experience
Desktop support Technician with over 10 years of experience combining technical, analytical, with demonstrated achievements in troubleshooting, maintenance, and operations. I am an exceptional communicator (Verbal and Written), interpersonal, motivational, and strong listening skills. I am Self-motivated, deadline oriented.
Answer questions and resolve computer problems for clients in person, via telephone or from a remote location. I Demonstrate proficient and expert knowledge of current desktop and laptop hardware systems: desktop operating systems and standard applications and utilities. Ability to multi-task in a fast-paced environment.
Education
Certificate in MCSA
Torque IT - Rivonia, Gauteng June 2017 to July 2017
Certificate in IT in Technical Support
Jeppe Collage Polokwane, Limpopo
February 2009 to December 2010
Certificate in System Support
Jeppe Collage - Polokwane, Limpopo
February 2009 to December 2010
Certificate in CompTIA A+
Jeppe College - Polokwane, Limpopo
