Winston Leine

Detail-oriented and compliance-driven professional with over 15 years of experience in banking operations, credit assessment, KYC/CDD administration, and quality assurance. Proven track record in data analysis, regulatory compliance, and process improvement within the financial services sector. Strong communicator with excellent planning, organizational, and leadership abilities, committed to accuracy, efficiency, and team development.

KYC & CDD Administrator: Quality Assurance - African Bank (Head Office)

(2026-06)

• Conduct quality assurance reviews of KYC and CDD files to ensure compliance with regulatory and internal standards
• Review customer due diligence documentation for accuracy, completeness, and adherence to FICA and AML requirements
• Identify gaps, errors and inconsistencies in KYC and CDD files and provide corrective feedback to relevant teams
• Monitor, analyse and report on quality assurance findings, trends and risk areas
• Ensure timely remediation of identified deficiencies in line with agreed service levels
• Maintain accurate documentation and records to support audit readiness
• Liaise with compliance, risk and operations teams to uphold quality and regulatory standards
• Provide guidance and feedback to KYC and CDD administrators based on quality assurance outcomes

KYC Analyst - African Bank (Head Office)

(2025-08 - 2026-05)

• Audited raw KYC and CDD data to identify anomalies, missing information, duplicates and formatting errors
• Resolved discrepancies and inaccurate or incomplete data to maintain an error-free dataset
• Executed validation thresholds to ensure data met organizational and regulatory standards
• Integrated data from multiple sources into a unified view to ensure consistency and compatibility
• Performed customer due diligence, screening and ongoing monitoring of client data
• Flagged and investigated suspicious documents in line with compliance procedures
• Ensured documentation and data compliance to support audit readiness

Validation Assessor - African Bank (Head Office)

(2019-09 - 2025-06)

• Evaluated customer financial statements and other credit-related information
• Ensured documentation was complete, accurate and compliant
• Identified and disputed irregularities on credit loan documentation
• Assisted sales consultants to resolve loan application issues and determine root causes
• Ensured accurate allocation of quality loan documents to respective applications
• Contacted clients to obtain outstanding documents and resolved queries timeously
• Educated and informed clients on products taken and turnaround times

Credit Assessor - African Bank (Head Office)

(2014-08 - 2019-08)

• Assessed loan applications to determine creditworthiness and affordability
• Evaluated customer financial statements and other credit-related information
• Disputed irregularities on credit loan documentation
• Assisted sales consultants to resolve loan application issues and determine root causes
• Minimized bad debt risk and fraudulent applications while maximizing accounts receivable collections
• Approved and processed loan pay-outs
• Managed and maintained accurate record keeping
• Ensured compliance with credit loan policies and procedures

Supervisor - African Bank (Head Office)

(2012-10 - 2014-07)

• Assessed and approved loan applications at branch level
• Confirmed employment details for loan applicants
• Assisted the credit department with debt collection
• Compiled monthly reports and attended senior-level meetings
• Managed customer service duties and general office administration
• Ordered and managed office stationery
• Ensured efficient running of the office area in the absence of management

Risk Management - Risk Management - APEX Academy

National Certificate in General Management - General Management - GIFS

Matric - St Boniface High School (2002) Kimberley