Xolisa Mtimkulu

Food technology professional with a diploma. I have 3+ years' experience working as a quality controller in the FMCG environment, I worked as a quality controller in both production floor and laboratory. I have strong knowledge of HACCP, GMP, SOP, food safety standards and ISO 22000, FIFO, stock rotation, traceability and mock recalls. Strong attention to detail and good administration skills. Excellent communication skills using both personal and Microsoft office.

Junior quality controller - Pie in the sky bakery

(2024-01 - 2026-01)

• Monitoring personnal hygiene, housekeeping, and cleaning standards across production
• Ensuring cleaning schedules and sanitation requirements are effectively executed
• Assist with quality and food safety inductions and yearly training programmes
• Supervising quality interns
• Promoting continuous leaning and adherence to quality standards
• Implement and monitor quality control procedures throughout the production process
• Conduct inspections and quality checks at critical point
• Identify, record, and escalate SOP deviations
• Maintaining accurate quality control records and documentation and reporting deviations and creating NCR
• Performing physical product quality testing as required
• Analyse test results and identify areas for improvement
• Assisting with investigations into quality deviations and non-conformances
• Participating in internal audits and assisting in implementing corrective and preventive actions arising from audits

E-commerce Controller - Game Tygervalley

(2020-01 - 2024-01)

• Ensuring Housekeeping
• Picking, parking, staging and dispatching orders
• Resolving customer complaints on Zendesk and the CSAT (customer satisfaction) dashboard
• Ensuring failed deliveries are rebooked and delivered
• Training Sale floor employees and securities on the new GIF system used for online orders
• Counting and recording stock quantity during stock take for the store
• Assisting with receiving and dispatching game stock from the warehouse and suppliers using SAP and Zendesk systems
• Assisting as a cashier

Production Quality Controller (night shift) - O'kin (pre-cook cold meat)

(2016-01 - 2016-04)

• Assisted production manager and supervisors in compiling and maintaining a quality and safety library
• System coordinating and documentation of revisions and controls
• Reviewing completed records
• Drafting product specifications
• Maintaining calibration records
• Conducted GMP trainings for night shift production employees
• Managing completion of the documentation system of FSMS, filling and following up on non-conformance

Quality Controller Intern - Kerry Ingredients

(2014-01 - 2015-01)

• Calibrating lab equipment's (scales, pH meter refractometer etc.)
• Verification of thermometers
• Sorting and packing retention samples
• Shelf life extension
• Product analysing using lab equipment's
• analysing YV, PV, pH, °Brix and moisture loss
• Data capturing off products tested in the lab whether passed or failed
• Communicating with production staff if the product needs more ingredients or pass to the next stage of production such as packaging or storage
• Assisting with flavour analysing

ND - Food Technology - Cape Penensula University of Technology

Matric - Matthew Goniwe Memorial High school