Yaasien Abrahams

Motivated and detail-driven professional experienced in administrative and sales roles, with a strong commitment to facilitating continuous improvement and enhancing operational processes. Demonstrates excellent organizational skills and the ability to coordinate cross-functional teams, ensuring efficient data management and alignment with business objectives. Brings a proactive approach to meeting challenges and driving productivity within dynamic organizational settings.

I strive for quality, reliability and professionalism as well as exceeding my employer expectation, by performing my duties methodically and dedicated to the company procedures and policies driven by personal integrity and I can perform my duties successfully as an individual as well as in a team.

Teleseller - Astral (County Fair)

(2025-07)

• Establishing strong relationships with Retail and Wholesale customers.
• Professionally respond to all inbound sales inquiries.
• Sales administration duties.
• Promoting and growing our brands.
• Interacting with our existing and new clients.
• Ensuring that our full range of products are displayed on shelf.
• Maintaining a specified customer base and ensuring excellent after sales service.
• Ordering of stock to ensure correct product mix at store level.
• Maintaining good customer service working relationship.
• Ensuring maximum service levels into stores.
• Servicing our internal and external customers effectively.
• Executing customer orders into the County Fair master LN system from the EDI system.
• Accountable to drive daily targets set out by the business, either to meet or exceed targets

Advocate Specialist - TTec

(2024-05 - 2025-07)

• Insurance Advocate.
• Solutran.
• Debut.
• Wipro.
• Citrix.
• Mosaic.
• CRM.
• Salesforce.
• Zendesk.
• Email.
• Process payment for orders.
• Troubleshoot products provided.

Teller - FNB Cash Centre

(2023-06)

• Bulk Cash preparation.
• Note sorting.
• Cash Custodian.
• Cash Docking.
• Cash Managements.
• Ensuring Cash is fully prepared for ATM replenishment

Process Controller - PepsiCo(Sasko Enterprise Bakery)

(2014-11 - 2021-07)

• Monitoring Baking Process.
• Inbound and outbound calls.
• Baking and bagging quality checks.
• Monitoring slicing plant (12 people).
• Machine Operating.
• Monitoring cooling towers.
• Monitoring change in product.
• Date configurations.
• Execute daily order fulfillment.

Data Capturer - JK Accountants

(2014-06 - 2014-11)

• Capturing bank statements to Turbo Cash.
• Executing spread sheets, graphs and pivot tables to Microsoft Excel.
• Reconciliations of Ledgers.
• Administration and filling.

Quality Work Experience - Yes4youth (Western Cape Government)

(2018 - 2019)

National Senior Certificate - Livingstone High School (2009 - 2013)

Project Management Fundamentals Course - Udemy (2026 - 2026)

Project Management: Project Scope Course - Udemy (2026 - 2026)