Zanele Lewis

Throughout my career I have been driven to give the best possible results. I believe that I have great communication skills that allow me to effectively engage with others. Moreover, I believe that I am proactive, and goal driven as I can achieve anything that I put my mind to.

General MANAGER - Thrill Lounge Eco park

(2017)

• Maintaining inventory
• Creating drink and food menus
• Determining employee schedules
• Ensuring the bar was well stocked and clean
• Maintain budgets and monitor costs
• Oversee planning for special events
• Appropriately delegating tasks to staff

WAITRESS - the common room

(2016 - 2017)

• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations
• Answering questions and sharing additional information with restaurant patrons floor manager/hostess & call centre agent - african chef eco park

(2015 - 2016)

• Maintaining inventory
• Engaging with customers regularly
• Handling inbound and outbound phone calls with customers
• Listening to customers' concerns
• Providing solutions receptionist - tri-linear holdings

(2007)

• Greeting and welcoming guests as they arrived
• Directing guests/visitors to the appropriate person/office
• Ensuring that the reception area is always tidy and presentable
• Receive, sort and distribute daily mail/deliveries
• Update calendars and schedule meetings

Grade 12 (2005)

Business Administration Certificate - Business Administration - Corporate college international & infihlile (2012)

Hospitality Certificate - Hospitality - Growth Start Institute (2010)

Fashion Design Certificate - Fashion Design - Lindiwe Khuzwayo Academy of fashion Design (2008 - 2009)