Zinhle

Information Processing Clerk (IPC)

Talent

PretoriaMember since November 6, 2026

Microsoft Office WordExcelPowerPointTeamsOutlookGood communication skills (both verbal and written)Administrative systems skillsPublic administration skillsGood filling and recordkeeping skillsGood research and report writing skillsAnalytical and interviewing skillsExcellent planning and organising skillsInnovative and creativeData analysisStatistical and researchAbility to work with a team and to meet deadlinesAbility to perform accurately and methodically under pressureCustomer service orientedGood telephone etiquetteHigh level of integrityAttention to detail and able to do follow-upKnowledge of National Archives and Record Service of South AfricaKnowledge of Protection of Personal Information Act (POPIA)Knowledge of Minimum Information Security StandardsKnowledge of National Evaluation Policy FrameworkKnowledge of Monitoring and Evaluation processes and proceduresKnowledge of labour market dynamicsKnowledge of research methodology

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About

Chief Directorate: Outcomes and Impact (O&I) or Monitoring and Evaluation (M&E)

Experience

Information Processing Clerk (IPC) at National School of Government (NSG) (2025-03 – Present)

Chief Directorate: Outcomes and Impact (O&I) or Monitoring and Evaluation (M&E)

Administration of data received in the Chief Directorate
Data capturing of Reaction Evaluation Questionnaires and Facilitator Feedback Forms (both physical and electronical REQs and FFFs).
Report to the Deputy Director: O&I regarding the flow of REQs and FFFs received for capturing.
Timeously provide copies of reports, REQs and FFFs on request by programme managers/coordinators and auditors.
Filling of documents
E-File hard copies of all REQs and FFFs received after reports have been generated and maintain the e-filling system for all data forms received after NSG training interventions for audit purposes.
Authentication of all M&E related data received
Verify the total number of all batches of REQs and FFFs received prior to the capturing of the information.
Check and examine the information in the REQs and FFFs.
Identify key issues that requires attention which the participants and the facilitators reported on (written comments as well as scores).
Complete the recommendations sections in the Facilitator Participant Evaluation report based on the analysis conducted. This procedure is followed for every training intervention.
Identify challenges encountered with the MyNSG platform during the data capturing process.
Attend meetings and provide feedback on the MyNSG platform challenges as required.
Develop M&E reports
Generate reports based on a batch of REQs and FFFs per training intervention.
Email reports using the M&E FPE report mailbox.
Generate monthly and quarterly statistical reports which provide a breakdown of how many REQs, FFFs, and any other special projects have been captured during a specific period.

Information Processing Clerk (12 months contract) at National School of Government (NSG) (2023-08 – 2025-03)

Directorate: Human Resource Management and Development (HRM&D)

Render the provision of administrative support to the Directorate: Human Resource Management & Development
Collect applications form from the application box at the reception.
Print the Z83 applications submitted via emails.
Open files for all advertised positions.
Attend all incoming calls related to HR matters.
Sort the applications form and open files for new appointments.
Capture and number all applications form received.
Sound effective and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information.
File and archive old applications.
Ensure all HRM &D required information is captured accurately and according to procedure.
Compile a list of documents to be archived and submit to the supervisor.
Keep records for archived documents.
Electronic scanning of files.
Render the provision of administrative support to the unit: Human Resource Development & PMDS
Prepare procurement requests and payment advise for training sessions and bursary payments.
Ensure all information required is attached and saved for easy accessibility when preparing procurement requests and payment advise.
Accurate and timeous filling of documents as per the approved Archive System.
Assist Human Resource and Development (HRD) unit with registering the certificates and distributing them to the relevant employees.
Record incoming and outgoing submissions on the tracking/register book.
Assist with receiving, capturing and quality checking of all Mid-year Performance Reviews and the Annual Performance Assessments.
Prepare submissions for the principal’s approval.
Source quotations (venue and catering) for trainings, workshops and forums.
Professionally attend, handle and respond to service providers’ queries related to quotation.
Make travel arrangements and manage claims. For example, bursary claims.
Prepare trip request for the delivery of Portfolio of Evidence to the relevant institution.

Graduate Intern at SAAPAM-Host Department: National School of Government (NSG) (2023-08 – 2024-08)

Chief Directorate: Strategy and Systems

Provide administrative support in Performance Management and Strategic Planning unit
Assist with the coordination of the strategic planning sessions, for example, booking boardrooms, printing the attendance registers and distributing refreshments.
Receive visitors during Strategic Planning sessions.
Assist with quality assurance for performance and planning documents, for example, editing, checking spelling and grammar.
Facilitate the unit with the submission of Supply Chain Management/Finance procurement requests.
Provide administrative support for the Office of the Deputy Director General: Administration
Record the leave forms for approval.
Collect petty cash for the arranged meetings.
Record incoming and outgoing documents to ensure proper record keeping for the Directorate.
Assist Supply Chain Management unit with quarterly assets verification
Conduct physical scanning of asset bar codes.
Assess assets and its useful life.
Acquiring signatures from custodians for the confirmation of assets in their area of responsibility.
Liaise with custodians concerning the verification of assets under their responsibility and enquiring on assets not found during the verification.
Providing support for Legal, Contract Management and Compliance unit
Record incoming and outgoing documents.
Update and maintain a spreadsheet of financial transactions such as petty cash and payments advice.
Electronic scanning of files, for example, scanning the received Memorandum of Agreements and Service Level Agreements.
Filling and managing the copies of contracts as evidence for Quarterly Performance Reporting.
Provide administrative support in Organisational Design and Transformation unit
Assist in reviewing job descriptions
Conduct job evaluation benchmarking to determine job grading.
Provide job evaluation administration services.
Drafting Change Management Agent letters and distribute the letters to relevant employees.
Organise meetings for Change Management projects. Create a register and ensure all the Change Management Agents attend the meeting.
Compile and coordinate logistical arrangements for workshops, outreach programs