Zinhle Pretty
Customer service
Talent
Durban, Kwazulu Natal, South AfricaMember since August 4, 2026
CommunicationCustomer service expertTrouble shootingInterpersonalTime management
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CommunicationCustomer service expertTrouble shootingInterpersonalTime management
About
I seek challenges opportunity were I can fully use my skills for the success of the organization.
Experience
Customer service at Aegis (2015-05 – 2019-03)
- Handing customer inquiries in a timely and professional manner while working at the call center.
- Assisted customer with product setup and troubleshooting over the phone as a call center agent.
- Respondend to customer emails and phone inquiries promptly and accurately.
Customer service at Merchants (2023-06 – 2025-11)
Effectively managed customer's account to ensure all enquiries were answered in a timely manner.
- provided sim swap activation
- Activated Roaming
Education
Grade 12 – Woodhurst secondary school (2007)
Skills
Customer service
