Nomonde Mlunguza
Customer Service Agent
Durban, eThekwini Metropolitan MunicipalityMember since October 9, 2025
Communication SkillsTime management SkillsProblem-Solving SkillsLeadership SkillsAdaptability
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About
Assisted customers with a positive attitude. Always helpful and patient, making sure the customer is well aware of every step that we take regarding their query. Quick response and empathy towards customers.
Experience
Customer Service Agent - Mango Airlines
(2011-03 - 2021-10)
- Assisted customers with a positive attitude.
- Always helpful and patient, making sure the customer is well aware of every step that we take regarding their query.
- Quick response and empathy towards customers.
- Providing accurate information and resolving issues efficiently.
Store Supervisor - Bras n Things
(2022-11 - 2024-11)
- Welcoming customers and offering assistance, explain use and benefits of product and ensuring customer has a great shopping experience.
- Providing excellent customer service by answering customer questions to the best of my ability.
- Processing sale transactions and keeping the store clean and neat.
- Meet targets and Kpis set through sales.
Education
Certificate - Matric - Clairwood Secondary School (2007)
Skills
Customer Service Agent
