Mejri Amani

Results-driven Office & Operations Coordinator with 7+ years of experience optimizing administrative and HR workflows in multicultural environments. Proven track record in reducing operational delays through expert calendar management and improving data accuracy in ERP systems. Trilingual professional (Arabic, French, English) dedicated to enhancing organizational efficiency.

Executive Administrator/Office Manager at Teneta General Trading (2025-07 – Present)

Act as a communication link between Iranian and Dubai teams, supporting clear collaboration and information flow.

• Act as a communication link between Iranian and Dubai teams, supporting clear collaboration and information flow.
• Manage incoming and outgoing emails, calls, and correspondence to ensure timely responses and organized communication.
• Enter inventory, vendor, customs, and order data into ERP/logistics software with high accuracy.
• Design product catalogs in Canva to support sales presentations and client communications.
• Prepare purchase orders and coordinate with suppliers to secure competitive pricing and favorable terms.

HR & Administrative Assistant at DC Industries (2020-02 – 2025-06)

Supported HR and administrative operations in line with business goals and internal procedures.

• Supported HR and administrative operations in line with business goals and internal procedures.
• Coordinated onboarding for more than 200 employees within one year, helping ensure smooth integration.
• Maintained attendance records and collected timesheet data for payroll processing for 200+ staff.
• Developed an organized filing system to improve document retrieval and office efficiency.
• Contributed to employee engagement and internal communication initiatives that supported a positive workplace culture.

Executive Assistant / French speaker at Euro Tech Conseil (2018-09 – 2020-01)

Managed absences, leave requests, contracts, and job offers in support of HR operations.

• Managed absences, leave requests, contracts, and job offers in support of HR operations.
• Served as the main contact for French-speaking clients and internal teams, ensuring clear communication.
• Managed the French manager's calendar, meetings, appointments, and schedule changes.
• Coordinated procurement of office supplies and services while maintaining vendor relationships.

Customer Service Intern-End of studies internship at STB BANK (2018-01 – 2018-06)

Evaluated financial instruments such as checks and bonds with strong attention to accuracy.

• Evaluated financial instruments such as checks and bonds with strong attention to accuracy.
• Provided exceptional customer service, resolving client and colleague inquiries with professionalism and efficiency.

Commercial Sales Representative-Summer Job at PC Retail Outlet (2017-05 – 2017-11)

Assisted customers, demonstrated product features, and supported sales growth.

• Assisted customers, demonstrated product features, and supported sales growth.
• Used negotiation and product knowledge to help strengthen customer relationships.

Customer Service Agent - Summer Job at Inet-Marketing call center (2016-05 – 2016-09)

Recorded customer interactions in CRM systems and handled customer support.

• Recorded customer interactions in CRM systems.
• Handled customer support calls, follow-ups, complaints, and escalations.

Master's Degree in Management Of Information Systems – High Institute of Computer and Management (2016-09 – 2018-07)

Bachelor's Degree in Computer Science – High Institute of Computer and Management (2013-09 – 2016-07)