Arabic - French - English speaking
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Having a few years of experience as an internal sales representative in a French StartUp specialized in Travel & Expense, I have several solid skills in customer support, prospecting, process creation, sales script creation…Organized, perceptive and creative, I have a very good team spirit and analytical skills.
Conversion of inbound calls into opportunities/sales (receiving and dispatching calls)
Making initial contacts with prospects/clients
Compile and complete sales contracts
Supporting customers and configuring their accounts
Customer follow-up (emails, phone calls) and updating of information on the database
Prospecting and sales pipeline development
Creation and management of databases
Management of webinars (French, Spanish, German) and presentation of the French webinar
Creation of sales processes and scripts
Management and implementation of the ChatBot inside sales / Support Participate in the improvement of the product
Creation and editing of content on the various websites
Writing promotional offers on the web for l'Express, Le Monde, Ouest-France and Cuponation
Manage the team with daily tasks and ensure the publication of quality content (Spelling, grammar, syntax, good redirection of tracked links, etc... ) Find the best offers and promo codes for the website users and position them according to their relevance
Market information to provide the best possible content to users
Research and optimization of keywords for a better referencing natural Content management of sites and their strategies
Support the sales team in data analysis
Development of existing reporting tools
Wide skills in the fields of marketing, sales, editorial, SEO, web...
Master’s dégrée in Marketing (Distribution and Commercial Negotiation)
Licence degree in International Economics and Finance (International Trade Technique)
Bachelor's degree in Economics and Management