Muneer Abdu Salam

Hi, My name is Muneer, I possess 6 plus years of Customer Service and Sales experience. My years as a customer service have had dealt with a variety of customer service opportunities that incorporates sales, customer support and conflict resolution and possess a positive attitude.

Customer Service Representative

FixSquad LLC Gadget Repair (From December 2020 Till April 2022)

•  Maintained customer reports and save account details.
•  Recorded customer order details in the company’s CRM.
•  Introduced a newer product called “Break Protection” and generated good sales.
• Promptly and politely respond to all customer enquiries and requests for support and ensured customers were satisfied with their purchases and services.
• Built customer relation-ship through follow-ups emails or phone calls etc. by alerting them with exciting product offers.

Customer Service Sales Representative

Al Bariz Computer Trading (From March 2014 Till September 2019)

• Guided customers through the store products and ensure customers find the right product they enquire about in store.
• Conducted market research about new trends and sales opportunities.
• Notified customers about their ordered product arrival time.

Madonna University

Bachelor of Business Administration (BBA)