Sadaf Aziz

Experienced administrative and front desk professional with strong skills in office coordination, customer service, and cash handling. Proven ability to manage reception duties, maintain records, process transactions, and support daily business operations while ensuring a professional and friendly workplace environment.

Cashier - DAR AL HAY - Abu Dhabi, UAE

(2025-01)

• Handled daily cash, credit, and debit transactions accurately using the POS system.
• Issued receipts, refunds, and exchanges according to company policies.
• Maintained and balanced the cash drawer at the beginning and end of each shift.
• Reported any payment discrepancies to the supervisor or management.
• Provided friendly customer service by greeting customers and assisting with purchases.
• Supported store operations by helping with product display and stocking when needed.

Receptionist - Odean Complex - Islamabad, Pakistan

(2022-02 - 2024-11)

• Greeted and welcomed visitors in a professional and friendly manner.
• Answered and directed phone calls to the appropriate departments.
• Handled incoming and outgoing mail, emails, and documents.
• Provided information to visitors and customers about services and procedures.
• Maintained records, files, and visitor logs accurately.
• Assisted with administrative tasks such as data entry, filing, and document preparation.

Office Assistant - SM International - Islamabad, Pakistan

(2021-04 - 2021-12)

• Managed office documents, records, and filing systems.
• Prepared reports, letters, and other documents using Microsoft Office.
• Answered phone calls, emails, and directed inquiries to the appropriate staff.
• Scheduled meetings, appointments, and maintained calendars.
• Maintained office supplies and coordinated with vendors when needed.
• Assisted in data entry, record keeping, and updating company databases.

Intermediate - Computer Science - BISE Rawalpindi

BS - Graphic Designing - Iqra University Islamabad