Shryl Darosa

Dedicated and experienced service professional with extensive expertise in gastronomy and housekeeping. I combine excellent customer service and upselling techniques with professional cleaning and inventory management. Thanks to my friendly manner, reliability, and high hygiene standards, I consistently ensure first-class guest experiences

Waitress at Eagle Nest Bar & Restaurant (2021-12 – 2022-03)

• Taking guest orders
• Active recommendation of daily specials to enhance guest satisfaction
• Handling beverages and mixing cocktails

Waitress and Housekeeper at The New Big Tree Beach Resort (2022-04 – 2026-04)

• Efficient guest service and ensuring high service quality
• Careful preparation of the area as well as monitoring inventory lists
• Professional Cocktail mixing
• Professional cleaning of rooms while maintaining hygiene standards
• Proactive customer support and handling all inquiries to ensure customer satisfaction

Kenyan Certificate of Secondary Education – Friends Secondary School Handindi (2018-01 – 2021-11)

Kenyan Certificate of Primary Education – Handidi Primary School (2010-01 – 2017-11)