Subeta Adhikari

Dedicated and customer-focused Waitress with 3+ years of experience in high-paced restaurants, cafes, and hospitality venues. Skilled in providing excellent service, managing orders accurately, and ensuring guest satisfaction. Passionate about delivering a memorable dining experience while maintaining a professional and friendly attitude.

Waitress - Creek Hyatt - Dubai

(2024-01)

• Greet guests warmly upon arrival and escort them to their tables, ensuring a luxurious first impression.
• Present menus, explain daily specials, and make professional recommendations based on guest preferences.
• Take accurate food and beverage orders, ensuring attention to dietary requirements and special requests.
• Serve dishes and drinks promptly, following fine dining etiquette and service standards.
• Ensure proper table setting with high-quality cutlery, glassware, and linen, in line with hotel presentation standards.

Waitress - Armani Hotel - Dubai

(2023-01 - 2024-12)

• Warmly welcome guests upon arrival, ensuring a positive and lasting first impression.
• Escort guests to their tables, ensuring seating preferences are met.
• Maintain knowledge of all menu items, seasonal dishes, and wine pairings to enhance upselling opportunities.
• Take accurate food and beverage orders, noting dietary restrictions and special requests.
• Relay orders promptly to kitchen and bar staff for preparation.
• Serve food and drinks following fine dining service etiquette and hotel standards.
• Check on guests during service to ensure satisfaction and respond to requests promptly.
• Clear tables and reset them efficiently while maintaining cleanliness.
• Collaborate with colleagues and supervisors to ensure smooth restaurant operations.

Waitress - Grand Hyatt - Dubai

(2022-01 - 2023-12)

• Greet customers with a friendly smile and professional demeanor.
• Collaborate with kitchen and bar staff to ensure smooth coordination and timely service.
• Handle guest concerns or complaints politely, offering solutions that maintain guest satisfaction and brand reputation.
• Monitor table cleanliness, removing used plates, cutlery, and glassware discreetly.
• Process bills accurately using POS systems and handle various payment methods.
• Contribute to team briefings and maintain excellent communication with supervisors and colleagues.
• Uphold the hotel's image by maintaining a polished appearance and professional conduct at all times.

College Graduate