Sreeraj K

Senior Insurance & Finance professional with 15+ years of diversified experience, including over 11 years in the insurance domain with leading organizations. Proven expertise in insurance management, claims processing, underwriting, bancassurance, and customer relationship management. Skilled in strategic planning, sales growth, business development, and market analysis across multiple territories.

Adept at risk assessment, regulatory compliance (IRDA policies), and operational excellence while ensuring customer satisfaction. Strong leadership in managing teams, conducting training programs, and driving territory-wide revenue growth.

Relationship Manager – Bancassurance / Manager at HDFC ERGO General Insurance Company Ltd. (2022-09 – 2025-07)

Managed bancassurance sales operations and customer relationships across assigned territories.

• Consistently achieved sales targets across the assigned territory
• Planned and achieved sales executive-wise targets in bancassurance distribution
• Provided consultancy to individual and corporate clients based on insurance and operational needs
• Ensured customer satisfaction, service delivery, and quality compliance
• Represented a full portfolio of insurance products, driving territory-level business expansion

Senior Executive / Relationship Manager – Bancassurance at Universal Sompo General Insurance Company Ltd. (2017-02 – 2022-09)

Managed end-to-end bancassurance sales operations across multiple districts with consistent performance.

• Promoted in 2019 for consistent performance
• Awarded multiple certificates of appreciation for top premium generation (FY 2018-19, H1 2018, Q1 2018)
• Managed end-to-end bancassurance sales operations across multiple districts
• Planned and achieved territory-wise sales targets for insurance products
• Strengthened customer relationships through service excellence and query resolution
• Monitored team performance, conducted training sessions, and provided productivity feedback

Junior Executive / Relationship Manager – Agency at Bajaj Allianz GIC Ltd (2016-07 – 2017-02)

Handled Agency & Travel verticals for general insurance products with focus on sales targets.

• Handled Agency & Travel verticals for general insurance products
• Consistently met sales and revenue targets in the assigned territory
• Advised individuals and businesses on tailored insurance solutions

Team Leader – Bancassurance at Cholamandalam MS General Insurance Company Ltd. (2013-12 – 2016-07)

Led bancassurance team and developed sales strategies across multiple channels.

• Developed and executed sales strategies, closing deals across multiple channels
• Conducted customer feedback sessions and implemented service improvements
• Ensured compliance with service standards and nurtured long-term client relationships

Branch Credit Admin at Shriram Transport Finance Company Ltd. (2009-12 – 2013-12)

Verified loan applications and managed vehicle insurance and claims processing.

• Verified and processed loan applications, ensuring credit policy compliance
• Managed vehicle insurance, accident claims, and renewals
• Maintained accurate system records and coordinated with regional offices

Office Assistant at Rubber Board of India (2007-11 – 2008-03)

Administrative support role

Office Staff at Geo Car Rentals (2006-06 – 2007-10)

Administrative and office support

B.Sc. in Mathematics – University of Calicut (2003)