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Tuyana

Tuyana

Russian Native, Expert in Customer Service and Front-of-House Receptionist Roles

كفاءة
Abu Dhabiعضو منذ ٢٢ أبريل ٢٠٢٦
Customer ServiceCommunicationTeamworkOperations ManagementGuest RelationsSocial Media ManagementContent CreationProblem-solving
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Customer ServiceCommunicationTeamworkOperations ManagementGuest Relations

نبذة

IB Diploma candidate (2026) with experience in customer service, operations, and hospitality. Skilled in communication, teamwork, and working in fast-paced environments. Detail-orientated and ready to fully commit to full-time roles.

الخبرة

Operations and Guest Relations Intern at Miral Experiences (2024-06 – 2024-07)

Collaborated with a multicultural operations team to manage guest flow and enhance visitor experience in a fast-paced, high-pressure environment.

  • Collaborated with a multicultural operations team to manage guest flow and enhance visitor experience
  • Maintained professionalism in a fast-paced, high-pressure environment, supporting operational efficiency and guest satisfaction
  • Strengthened customer service and communication skills by managing guest interactions in a high-pressure, operations-driven international environment

Volunteer English Teacher at Pueblo Ingles (2025-05 – 2025-06)

Taught English to students in group and one-on-one settings, facilitating communication and confidence-building in an international environment.

  • Taught English to students in group and one-on-one settings
  • Facilitated communication and confidence-building in an international environment
  • Supported a multicultural learning environment by collaborating with international volunteers and coordinators

Customer Experience + Beauty Assistant + Hospitality Volunteer at LoviLux Abu Dhabi (2026-04 – Present)

Delivering customer service and supporting beauty operations while maintaining hygiene standards and workspace organization.

  • Delivered customer service by serving beverages and assisting clients during appointments
  • Supported beauty services including hair preparation and nail procedures
  • Maintained hygiene standards and workspace organization
  • Contributed to efficient workflow and positive client experience

Social Media Manager & Content Creator at Family Crochet Business (2026-04 – Present)

Managing social media presence and creating content for family crochet business while designing and producing handmade crochet items.

  • Designing and producing handmade crochet items for sale
  • Managing and developing brand presence across Instagram and TikTok
  • Creating short-form video content to promote products and engage audience
  • Preparing launch of social media-based sales platform

التعليم

International Baccalaureate Diploma in Middle Years Program and Diploma Program – RAHA International School (2022 – 2026)

المهارات

Russian Native

التقييمات

ذات صلة