
Tuyana
Russian Native, Expert in Customer Service and Front-of-House Receptionist Roles
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نبذة
IB Diploma candidate (2026) with experience in customer service, operations, and hospitality. Skilled in communication, teamwork, and working in fast-paced environments. Detail-orientated and ready to fully commit to full-time roles.
الخبرة
Operations and Guest Relations Intern at Miral Experiences (2024-06 – 2024-07)
Collaborated with a multicultural operations team to manage guest flow and enhance visitor experience in a fast-paced, high-pressure environment.
- Collaborated with a multicultural operations team to manage guest flow and enhance visitor experience
- Maintained professionalism in a fast-paced, high-pressure environment, supporting operational efficiency and guest satisfaction
- Strengthened customer service and communication skills by managing guest interactions in a high-pressure, operations-driven international environment
Volunteer English Teacher at Pueblo Ingles (2025-05 – 2025-06)
Taught English to students in group and one-on-one settings, facilitating communication and confidence-building in an international environment.
- Taught English to students in group and one-on-one settings
- Facilitated communication and confidence-building in an international environment
- Supported a multicultural learning environment by collaborating with international volunteers and coordinators
Customer Experience + Beauty Assistant + Hospitality Volunteer at LoviLux Abu Dhabi (2026-04 – Present)
Delivering customer service and supporting beauty operations while maintaining hygiene standards and workspace organization.
- Delivered customer service by serving beverages and assisting clients during appointments
- Supported beauty services including hair preparation and nail procedures
- Maintained hygiene standards and workspace organization
- Contributed to efficient workflow and positive client experience
Social Media Manager & Content Creator at Family Crochet Business (2026-04 – Present)
Managing social media presence and creating content for family crochet business while designing and producing handmade crochet items.
- Designing and producing handmade crochet items for sale
- Managing and developing brand presence across Instagram and TikTok
- Creating short-form video content to promote products and engage audience
- Preparing launch of social media-based sales platform
التعليم
International Baccalaureate Diploma in Middle Years Program and Diploma Program – RAHA International School (2022 – 2026)
