
I have nearly 10 years of experience across customer service, call centres, hospitality, and healthcare. This diverse background has strengthened my ability to communicate effectively with people from a wide range of cultures and personalities, while also equipping me to handle challenging situations with customers calmly and professionally.
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A dedicated hard worker with a loving nature, friendly and easy to get along with. Able to work in a team as well as independently. Very attentive and pay attention to details.
Experience and exposure in a variety of work environments and cultural backgrounds, enabled the ability to relate and reason with different personalities.
Customer Service Representative at Audika (2022-02 – 2024-08)
Provided customer service support for new and returning clients
Retail Assistant at Aldi (2019-09 – 2022-07)
Provided excellent customer service in a fast-paced retail environment
Customer Service Representative at Datacom (2020-09 – 2021-11)
Managed customer enquiries and multiple database systems
Waitress/Barista at Café Culture (2016-03 – 2018-12)
Provided food and beverage service with focus on hygiene and customer satisfaction
Associate Degree in Engineering, Civil Engineering – Southern Cross University (2022-02 – 2024-08)