Luke Behrmann
Commercially astute business owner and executive with more than 25 years' experience building, leading and scaling customer-focused businesses
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About
Commercially astute business owner and executive with more than 25 years' experience building, leading and scaling customer-focused businesses across highly competitive and regulated environments. Proven capability in strategic growth, operational leadership, financial management, stakeholder engagement and digital transformation. Recognised for strong commercial judgement, calm decision-making under pressure, and the ability to lead teams and complex operations through periods of change and growth.
Experience
Head of Operations at Jellystone Designs (2025-01 – Present)
- Lead operational management, reporting, systems and process improvement initiatives.
- Support strategic planning and business growth initiatives across the organisation.
- Implement operational controls and systems improvements to increase efficiency and accountability.
- Coordinate cross-functional business activities to support performance and scalability.
Founder & Managing Director at National Digital Services Business (2000-01 – 2022-12)
- Founded, scaled and successfully exited a multi-million-dollar national business.
- Led all aspects of operations including commercial strategy, customer growth, finance, staffing, compliance and technology implementation.
- Successfully transitioned the business into a large-scale digital operation ahead of industry trends.
- Oversaw development and implementation of proprietary software systems and operational technologies.
- Managed complex stakeholder relationships and high-pressure operational environments.
- Implemented data-driven systems to support operational performance, risk management and strategic planning.
Owner / Operator at National Commercial Operations (1997-01 – 2022-12)
- Managed high-volume operations across NSW and Victoria with responsibility for customer service, staffing, compliance, cash flow and operational performance.
- Built strong long-term customer and stakeholder relationships through professionalism and service delivery.
- Led day-to-day business operations including recruitment, team leadership, marketing and operational planning.
- Maintained compliance across multiple regulatory and operational frameworks.
Education
Higher School Certificate – MacKillop College
