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Lyndsey Davidson

Lyndsey Davidson

Customer Service Specialist

Talent
Sydney, New South WalesMember since October 27, 2025
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About

Currently employed in Library and Information Services, but looking to extend to remote work.

Experience

high level customer service at multiple service points across eight community branches; reader’s advisory, reference interviews and information literacy teaching

  • management of small branch during evening and weekend shifts;

opening and closing (holding security keys/alarm) procedures

  • planning, organising and implementing diverse programs such as

Tax Help, JP service, and community health checks

  • crafting, displays and creating content for children’s programming
  • catalogue transactions and customer administration using Symphony LMS;
  • billing and reporting through Symphony and Monitor
  • troubleshooting and teaching technology on PCs, iPhones and iPads, multifunction printer/copiers
  • CoVid management plan compliance

Education

Diploma of Library and Information Services 2018

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