Majid Sahib
Azure Solutions Specialist | Automation & Cloud Consultant | Tech Account Manager and CSM
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About
Senior Automation & Cloud Consultant and Certified Customer Success Manager (CSM) with extensive experience delivering enterprise solutions across Microsoft ecosystems. I bridge the gap between business needs and technical execution. Proven ability to build strong executive relationships, drive customer adoption, and deliver automation-led outcomes.
Deep expertise in Nintex Workflow, Power Automate, CRM automation using Salesforce, and project delivery using Asana. Highly skilled at translating business objectives into scalable, secure solutions that deliver measurable ROI.
Experience
Professional Services Consultant - Nintex - Melbourne
(2022-07 - 2026-01)
- Led end-to-end automation projects aligned to customer business objectives and delivery timelines.
- Designed and delivered automation solutions using Nintex Automation Cloud and Power Automate.
- Integrated automation solutions with Microsoft 365, Azure AD, Salesforce, and third-party systems.
- Advised customers on cloud migration from SharePoint on-prem to Microsoft 365 and Azure-aligned platforms.
- Supported presales engagements through solution scoping, technical validation, and value articulation.
- Managed delivery milestones and deadlines using Asana.
Customer Success Manager / Technical Account Manager - Nintex - Melbourne
(2020-01 - 2022-07)
- Owned strategic enterprise accounts and acted as trusted advisor for automation and cloud adoption.
- Built strong executive relationships, driving customer satisfaction, renewals, and expansion.
- Developed customer success plans aligned to adoption, KPIs, and business outcomes.
- Partnered with sales teams to identify new opportunities and support growth initiatives.
Technical Support Manager | Customer Enablement - Nintex - Melbourne
(2014-01 - 2020-01)
- Worked directly with global customers to understand their needs and help them leverage platform products effectively.
- Assisted in building applications using process management, workflows, forms, apps, and RPA, maximizing value and adoption.
- Guided customers on best practices, exploring multiple solution options and creating new opportunities.
SharePoint Developer - Nintex - Melbourne
(2012-01 - 2014-01)
- Developed and maintained business applications on the SharePoint platform using C#, JavaScript, and SQL.
- Created custom pages, forms, workflows, and features to support business processes.
- Fixed system issues and enhanced functionality, ensuring smooth operation and improved user experience.
Technical Support Engineer - Intergen - Managed Services - Auckland
(2008-06 - 2012-06)
- Provided technical support and consultancy services for SharePoint (2007, 2010) and EPiServer CMS in enterprise environments.
- Delivered end-to-end solutions including portals, content collaboration, and BI integrations.
- Developed custom WebParts, workflows, and applications using ASP.NET/C#, PowerShell, and SharePoint best practices.
- Integrated SharePoint with CRM systems and configured Active Directory for identity and access management.
- Supported public-facing internet sites and internal enterprise platforms.
- Delivered EPiServer CMS solutions including installations, template development, and custom widget creation.
- Supported high-profile clients including Auckland Airport, Navy Jobs, NorthPower, Solid Energy, and Plant & Food Research.
