Katelyne Borremans
Head of Customer Success / Account Managment
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Over
I’m a Customer Success and Account Management executive with 17+ years of international experience, including 5 years in SaaS. Most recently, I was VP Customer Success EMEA at LanguageWire, leading a team of 30+ across multiple regions.I specialize in scaling post-sales organizations, driving Net Revenue Retention through upsell and cross-sell strategies, and transforming operational models into structured, performance-driven Customer Success engines. I’ve led multiple M&A integrations and supported the people integration into the organization.
But also AI-driven SaaS solutions across portfolios.What differentiates me is that I combine strong commercial discipline with positive leadership energy. I’m a true team player — I build alignment across Sales, Product, and Operations, and I bring stability, motivation, and clarity during change.I’m now looking to help a company scale and professionalize its Customer Success or Account Management function across Europe.”
Ervaring
Leadership in Customer Success, most recently VP in Saas company.
Opleiding
Insead: Design Thinking Vlerick : Programme leadership & sales
