Anant Agarwal
Customer Success Manager
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Over
At Tata Consultancy Services, strategic growth in the Retail & CPG sector is the cornerstone of my role as a Sr.
Business
Manager.
With a keen eye for identifying business opportunities, I have successfully led initiatives that have culminated in a robust pipeline of
15 million euros annually. Partnering with cross-functional teams, I have enhanced customer service experience and stayed ahead of industry trends through comprehensive market research.
Previously, as an Engagement Partner, my efforts diversified TCS's business across multiple lines, securing deals that significantly bolstered financial performance. My tenure was marked by exceeding sales targets and contributing to a 20% uplift in quarterly revenue. The synergy between customer service excellence and strategic bid preparation
Ervaring
Strategic Technology Leadership
Service & Support Excellence
Project Management Office (PMO) & Governance
Contract & Supplier Management
Supply Chain & Logistics Operations
IT Digital Transformation
Opleiding
SAP Certified Associate - Project Manager - SAP Activate
CSCMP Certificate
Certified Scrum Master
Prince2practitioner certified
ITIL (V2) Foundation course
Microsoft Certified Professional (MCP)
Post Graduate Diploma in Computer Management (NIIT) with Java & .NET
