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Marcus Groppe

Marcus Groppe

Data Entry, Customer Service, Virtual Assistant

Talento
São Vicente, São Vicente5 USD/horaMembro desde 10 de abril de 2023
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live chat agentkitchen managerwarehouse auxiliarycustomer servicevirtual assistantsteelmaking process control operatordata entry

Sobre

Hello everyone! I'm a 31-year-old individual with a passion for learning and helping others.

I'm an expert at several skills, including:

  • Communication;
  • Problem-solving;
  • Customer service.

I have positive attitude and is always willing to lend a helping hand! 🤘

Experiência

  • 09/08/2022 – 13/11/2022

Live Chat Agent (Remote) at DIGITAL CUSTOMER CARE COMPANY BV

  • Live chatting with a variety of customers - answering questions, but mainly generating leads
  • Qualifies leads through online chats
  • Must adhere to qualification guidelines
  • Emailing leads generated via live chat to clients or entering leads into their CRM systems
• 14/09/2020 – 01/09/2022

Owner / Kitchen Manager at 207 HOUSE BURGER & FRIES

  • Kitchen Manager;
  • Burgers preparation;
  • Separation of orders for delivery.
• 11/07/2011 – 06/05/2013

Warehouse Auxiliary at GALVÃO ENGENHARIA S/A 

Receiving materials such as

  • Personal Protective Equipment;
  • Uniforms;
  • Tools;
Checking, Identify, Store and Control the Stock.

Supply the materials received to the construction site employees.

  • 20/01/2009 – 04/03/2010

Steelmaking process control operator at USIMINAS

  • Condenser level control; 
  • Reading technical drawings; 
  • Collecting and reporting data on compressed air pressure and oil pressure; 
  • Measuring the floor plan machines

Formação

  • 2025 – Systems Analysis and Development Centro Universitário Internacional - UNINTER
  • 2014 – Occupational Safety Technician Circuito Escola Técnica
  • 2008 – Electronic Technician ETEC Aristóteles Ferreira
  • 2008 – High School Degree E.E. Yolanda Conte

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