Customer Success Manager
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A Customer Success Manager with 6+ years of experience seeks a challenging position within a dynamic organization. My goal is to maximize customer retention and satisfaction by providing world-class customer service and ensuring that customers are supported and up-to-date with the latest product features and information .
As a Customer Success Manager, I have helped companies achieve success by assisting customers throughout the entire lifecycle of their experience. In particular, I was able to make a significant impact at Exotel by consistently exceeding customer satisfaction goals. Additionally, my experience at Exotel and TCS gave me the opportunity to develop and maintain a comprehensive adoption program for customers, which helped build a strong relationship between them and the company.
Completed MBA in Lean Operations and Systems
