Customer Success Manager
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Highly motivated individual with a proven track record of exceeding quotas and delivering high-quality customer service. Seeking to leverage my skills and experience to help customers achieve their goals and grow with a leading company in the industry.
Over 4 years of experience in sales and account management. Skilled in managing pipelines, forecasting, demoing, and collaborating with cross-functional teams. Key skills include: customer retention, upselling, cross-selling, NPS, customer satisfaction, and customer loyalty.
Bachelor of Commerce from Dalhousie University with a major in Marketing Management.
