Abigail Soares

Customer-focused professional with over 9 years of experience delivering high-quality client experiences in hospitality and real estate. Known for a warm, welcoming approach and genuine care for the guest experience. Comfortable in fast-paced environments and skilled at building authentic connections with diverse people. Currently based in Vancouver and available for part-time, flexible scheduling.

Guest Experience Host - Lorena Stays - Airbnb Property Management - Vancouver, BC

(2024-10 - 2026-07)

• Managed end-to-end guest experience for short-term rental properties, maintaining a 4.9-star rating and Superhost status
• Welcomed guests, handled check-in/check-out logistics, and responded to inquiries promptly and professionally
• Ensured properties were always polished and guest-ready by coordinating with cleaning and maintenance teams
• Resolved guest concerns calmly and efficiently, consistently turning issues into positive outcomes

Client Relations Consultant - Coelho da Fonseca | Real Estate - Remote

(2025 - 2026-07)

• Delivered personalized client consultations, guiding customers through complex decisions with attentiveness and care
• Built lasting client relationships through consistent follow-up and warm, professional communication
• Coordinated client appointments, documentation, and follow-up across multiple accounts simultaneously

Diploma - Construction and Property Management - Langara College (2027-01 - 2028)