Abigail Somerton

I am a fast learner but also an incredibly eager one as well. I am always willing to learn new thing.

Babysitter at Sitly App & Family (2021-01 – Present)

Casual position, on demand position

• Supervised children's activities to establish a safe and engaging environment that encourages exploration.
• Organized 4 educational games daily to enhance learning and development for various age groups.
• Answered multiple questions from parents regarding children's daily activities and progress, leading to long term trust and relationships.
• Maintained clear communication with families, demonstrating professionalism, reliability, and strong interpersonal skills.

Medical Reception / Clinic Administration Volunteer at Manning Medical Clinic (2022-09 – 2025-08)

Part-time, several days per week as needed

• Collected/organized patient information accurately while maintaining confidentiality.
• Managed high-volume front desk receptions duties, including answering multi-line phone systems, directing calls, taking calls, and handling appointment inquiries 5 days a week.
• Identified all customer needs promptly and effectively, assuring they felt heard and valued.
• Maintained cleanliness and organization of 12 patient rooms, medical tools to support a safe environment.
• Scheduled, confirmed, and updated patient appointments efficiently for 4 healthcare professionals.
• Known by staff for professionalism, patience, confidentiality, clear communication, multitasking, attention to detail, and helping patients feel welcomed and supported in a medical office environment.
• Identified patient needs professionally, helping patients feel heard, valued, welcomed, and supported.

Learn 2 Earn Program in Employment Skills Training – EmployAbilities (2026-07)

Academic Upgrading – LIUNA Labourers' Training Centre Local 92 (2026-07)

Academic Upgrading – Argyll Centre (2026-04 – 2027)

High School Education – Queen Elizabeth High School (2022-09 – 2025-06)