Babysitter at Sitly App & Family (2021-01 – Present)
Casual position, on demand position
- Supervised children's activities to establish a safe and engaging environment that encourages exploration.
- Organized 4 educational games daily to enhance learning and development for various age groups.
- Answered multiple questions from parents regarding children's daily activities and progress, leading to long term trust and relationships.
- Maintained clear communication with families, demonstrating professionalism, reliability, and strong interpersonal skills.
Medical Reception / Clinic Administration Volunteer at Manning Medical Clinic (2022-09 – 2025-08)
Part-time, several days per week as needed
- Collected/organized patient information accurately while maintaining confidentiality.
- Managed high-volume front desk receptions duties, including answering multi-line phone systems, directing calls, taking calls, and handling appointment inquiries 5 days a week.
- Identified all customer needs promptly and effectively, assuring they felt heard and valued.
- Maintained cleanliness and organization of 12 patient rooms, medical tools to support a safe environment.
- Scheduled, confirmed, and updated patient appointments efficiently for 4 healthcare professionals.
- Known by staff for professionalism, patience, confidentiality, clear communication, multitasking, attention to detail, and helping patients feel welcomed and supported in a medical office environment.
- Identified patient needs professionally, helping patients feel heard, valued, welcomed, and supported.
