Abigail T. Comia

Being motivated with good attitude strong analytical and development skills looking to becoming part of the leading Organization and fulfill of acquiring knowledge and fulfill my desire of acquiring knowledge and pleasure working with the most competent professionals.

Guest Services Agent - ETIHAD AIRPORT SERVICES GROUND - Zayed International Airport, Abu Dhabi UAE

(2025-08)

• Assist passengers with check-in and baggage handling using airline software (Amadeus CM).
• Answer customer inquiries in person, by phone, or online.
• Provide guidance and support, including escorting passengers to gates or terminals.
• Handle special needs, such as assisting passengers with disabilities, families with infants, or unaccompanied minors.
• Resolve issues related to flight delays, cancellations, missed connections, and lost or damaged baggage.
• Support gate operations, including boarding procedures and final bag checks.
• Process reservations and payments, and handle administrative duties like documentation and reporting.

Keyholder/Retail Sales Assistant - ADIDAS EMERGING MARKET - Abu Dhabi United Arab Emirates UAE

(2021-03 - 2025-07)

• Be aware of store individual target and actively works to meet or exceed these by using all the resources available within the store.
• Meet or exceeds customer expectation and boost the sales.
• Proactively seeks and incorporates basic core and seasonal product knowledge.
• Create emotional connection with every customer by being passionate and Enthusiastic brand ambassador.
• Ensure that the product offer in the store is made available to customer by assisting with deliveries and replenishing the sales floor.
• Complete sales transaction quickly and accurately while adhering to cash protection procedures.
• Collaborates productively and respectfully with team members to meet or exceed store goals.

Admin Clerk/Receptionist - AUSTRALIAN VETERINARY CLINIC - Khalifa City United Arab Emirates

(2020-12 - 2021-02)

• Greetings visitors and staff at the front desks.
• Answering the forwarding phone calls and email.
• Providing clerical support to various departments.
• Filing and reconciling the receipts.
• Keeping track of key personnel and processing their calls and messeges.
• Sorting, organizing and maintaining office records accurately and according to content, dates, significances etc.
• Adding a new client to the file records, and creating record if necessary.
• Performing general office duties such as typing, operating office machine and sorting emails.

Retail Sales Assistant - SUN AND SANDS SPORTS LCC - Mussafah Abu Dhabi UAE

(2018-03 - 2020-03)

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising Standards.
• Maintain a fully stocked store.
• Ascertain customer needs and wants.
• Recommend and display items that match customer needs.
• Welcome and greet customers.
• Manage point-of-sale processes.
• Actively involved in the receiving of new shipments.
• Keep up to date with product information.
• Accurately describe product features and benefits.
• Follow all companies' policies and procedures.

Retail Sales Associate/Cashier - RIVA- ARMADA GROUP OF COMPANY - Manama Kingdom of Bahrain

(2014-07 - 2017-07)

• Proactively acknowledge, greet and assist customers in the store
• Offer customers with exemplary and timely service.
• Provide accurate product information.
• Serve multiple customers, discover their needs, and make recommendation to generates sales.
• Maintain working knowledge of store's policies and procedures.
• Organize and clean store during downtime.
• Handle cash, checks, and credit card transactions.
• Manage the register in accordance with POS guidelines.
• Build and maintain internal and external customer satisfaction.
• Meet and exceed sales goals/ quota.

Bachelor of Science - Computer Science - KOLEHIYO LUNGSOD NG LIPA, BATANGAS-PHILIPPINES (2009-06 - 2014-04)

Caregiving - FILIPINO INSTITUTE-ABU DHABI UAE (2021-10 - 2022-04)