Customer Service Rep Communication&Problem Solving
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As a customer service representative, I have experience in handling customer inquiries, complaints, and providing solutions to their problems. I am skilled in communication, both verbal and written, and have a friendly and patient demeanor that enables to handle challenging situations with ease.
Have 3 years of experience in Customer Service in Sutherland Global Services from 2020 to 2023. I was promoted to senior associate customer experience in the year 2022.
Currently studying Masters in Process Quality Engineering in Conestoga College.
