Adedeji Fareedah
Customer Service Associate
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About
Motivated and reliable high school student with a strong willingness to learn and take initiative. Excellent communication and interpersonal skills; able to work effectively with peers, teachers, and supervisors. Strong time-management and organizational skills, with the ability to balance schoolwork, extracurricular activities, and responsibilities.
Team-oriented with a positive attitude and the ability to follow instructions and complete tasks efficiently. Dependable, punctual, and committed to maintaining a strong work ethic.
Experience
Customer Service Associate - Oshawa Theatre - Oshawa, ON
(2025-06)
- Provided courteous and efficient customer service to patrons before, during, and after movie screenings
- Assisted customers with ticket purchases, seating directions, and general inquiries
- Handled cash, debit, and credit transactions accurately at concession and ticket counters
- Maintained cleanliness and organization of public areas, including lobby, concession stands, and theatres
- Responded to customer concerns professionally and escalated issues to supervisors when necessary
- Worked effectively as part of a team in a fast-paced environment
Cashier - Olanrewaju Pharmacy - Offa, Nigeria
(2022-01 - 2024-09)
- Operated the cash register accurately while processing cash, debit, and credit transactions
- Provided friendly and respectful customer service to clients of all ages
- Assisted customers with basic product inquiries and directed them to pharmacy staff when needed
- Maintained a clean and organized checkout and store area
- Handled cash responsibly and followed store policies and procedures
- Developed strong attention to detail, reliability, and time-management skills
Volunteer, Teen Advisory Group - Oshawa Public Libraries - Oshawa, ON
- Participated in planning and organizing library programs, events, and activities designed for teens
- Provided input on book selections, programs, and services to better meet the needs and interests of youth in the community
- Assisted library staff with event setup, promotion, and coordination
- Developed teamwork, leadership, and communication skills through collaboration with other teen volunteers
- Represented teen perspectives to help improve library engagement and outreach
Education
High School Diploma - Maxwell Heights Secondary School (2025-09)
Senior Secondary School Certificate - Adeola College - Offa, Nigeria (2019-09 - 2024-06)
First School Leaving Certificate - Adeola Primary School - Offa, Nigeria (2014-09 - 2019-06)