Adediran Adedeji
Remote IT Support Specialist
Talent
Brampton, Ontario30 CAD/hourMember since December 4, 2024
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About
- Install, repair, and maintain desktop/laptop, point of sale equipment, printers, monitors, and entertainment systems.
- Perform hardware break-fix services on PCs, laptops, network printers, and servers.
- Conduct IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities.
- Handle software installation/support/upgrades.
- Provide deskside support services installing and troubleshooting hardware, software, and network-related issues.
- Perform basic LAN and internetworking related activities.
- Respond to and update calls from our National Dispatch/Call Management Center.
- Certify or upgrade your skillset as required when new customers or technology is introduced.
Experience
I am a skilled Field/remote Service Technician with 2-3 years of experience in IMAC services, hardware break-fix, and deskside support for laptops, printers, POS systems, and network devices. Known for exceptional customer service and effective communication, I excel in hardware installations, repairs, and IT support. Additionally, I am adaptable, flexible, and committed to professional growth through ongoing training and skill enhancement.
Education
I hold an A+ Certification and possess vendor certifications from OEMs such as Dell, HP, Lenovo, and Toshiba.
