Alan Cubid
IT Techincal Analyst
Talent
CalgaryMember since March 26, 2026
Troubleshooting hardware and software issuesWindowsMac OSCustomer service
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Troubleshooting hardware and software issuesWindowsMac OSCustomer service
About
Eager and customer-oriented with a background in data rating and server operations. Possessing strong analytical and organizational skills, excellent customer service, and a proven ability to work well in high-stress environments.
Experience
Data Rater at TELUS International AI (2023-08 – 2024-05)
- Evaluated and rated data sets to improve AI algorithms.
- Conducted data quality assessments to ensure accuracy and reliability.
- Collaborated with team members to identify and resolve data-related issues.
- Provided feedback on system performance and user interface to support overall improvements.
Server at HARU Sushi & Grill - McKenzie Towne Ave (2017-04 – 2018-01)
- Helped customers with food-related issues, developed potential solutions in terms of personal food adjustments and maintained high-quality service.
- Catered to customer needs by delivering food and drinks according to their specific requests.
- Fostered a collaborative work environment by assisting team members as needed.
- Assisted customers by answering questions and fulfilling requests.
- Contributed to sales efforts by staying updated on store promotions and effectively communicating them to customers.
Education
High School Diploma – Our Lady of the Rockies High School (2013-09 – 2016-06)
Information Technology Services Diploma – SAIT (2024-05 – 2025-12)
Skills
IT Techincal Analyst
