Alexe Plamondon
Bilingual Hospitality Professional | Smart Serve Certified
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About
Energetic and personable hospitality, smart serve certified, professional with 5+ years of customer-facing experience across fast-paced retail and service environments. Known for genuine warmth and the ability to elevate every guest interaction. Entrepreneurial mindset backed by a Business Administration diploma that translates directly into upselling, team collaboration, and performance-driven service. Fully bilingual in French and English.
Experience
Customer Service Representative - Sam's Mini Mart - Hearst, ON
(2019-01 - 2024-12)
- Delivered fast, friendly service in a high-volume retail environment, consistently building rapport with a loyal regular clientele
- Handled cash transactions, managed product displays, and maintained inventory with accuracy and efficiency
- Built a strong reputation for reliability, warmth, and keeping a clean and welcoming environment under pressure
- Balanced multiple responsibilities simultaneously while maintaining a positive attitude during peak hours
Summer Programs & Services Coordinator - Conseil des Arts de Hearst - Hearst, ON
(2022-06 - 2022-08)
- Designed and organized summer arts programming and promotional materials, driving strong community participation
- Delivered responsive guest service and adapted programming based on participant feedback throughout the season
- Managed event logistics from concept to execution in a fast-moving, community-facing environment
Social Representative & Project Coordinator - Collège Boréal - Hearst, ON
(2020-01 - 2023-12)
- Served as French–English liaison between students and administration, ensuring clear communication and a positive campus experience
- Planned and coordinated student events from concept to completion, managing timelines and stakeholders to deliver on time
- Developed strong interpersonal skills through daily interaction with a diverse bilingual community
Humanitarian Volunteer - Guatemala - Guatemala
- Helped build a home and distribute food, clothing, and toys to families in need, making a direct community impact
Brand Representative - National Women's Show
- Promoted Versailles Academy's esthetics program at a large expo while delivering complimentary hand massages
Education
Diploma - Business Administration - Collège Boréal (2023-06)
Diploma - Medical Esthetician - Versailles Academy (2025-06)
