Alia Donato-Griffith

Healthcare Administration Professional with experience in healthcare operations, scheduling, confidential records management, client communications, documentation, and administrative coordination. Proven ability to manage competing priorities, coordinate appointments, maintain accurate records, and support professionals in fast-paced healthcare environments. Strong organizational, communication, and problem-solving skills with experience supporting client services, clinic operations, and healthcare administration.

Currently pursuing a Bachelor of Health Administration at Toronto Metropolitan University.

Health & Wellness Educator - Healthy Planet

(2025-09)

• Support daily operations in a high-volume environment.
• Assist with staff onboarding, training, and operational coordination.
• Coordinate inventory management and supply ordering.
• Provide exceptional customer service and administrative support.
• Collaborate with team members to maintain efficient workflow and service delivery.

Owner & Healthcare Practitioner - Homeopathy with Alia

(2020-01)

Coordinate daily clinic operations, scheduling, and workflow management.

• Manage client intake, referrals, follow-up communications, and appointment coordination.
• Maintain electronic health records and confidential documentation in compliance with privacy requirements.
• Prepare reports, correspondence, invoices, and operational documentation.
• Manage calendars, appointments, and administrative processes to ensure continuity of services.
• Resolve client concerns and administrative issues in a professional and compassionate manner.
• Coordinate multiple priorities while maintaining accurate records and documentation.

Homeopath - Hoppers Drug Mart & Compounding Pharmacy

(2017-01 - 2017-12)

• Maintained accurate client records and documentation.
• Collaborated with healthcare professionals to support patient care.
• Educated clients regarding health concerns and wellness plans.
• Managed confidential client information in accordance with professional standards.

Bachelor of Health Administration - Health Administration - Toronto Metropolitan University

Bachelor of Science (Honours) - Homeopathic Science - Middlesex University (2021-01)

Legal Administration Diploma - Legal Administration (2015-01)