Alvin Mendoza
Desktop Support Technician
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About
IT Operations Expertise
Seeking a challenging IT role here in Saskatoon, Saskatchewan, leveraging extensive experience in desktop, server support, and technical leadership. I am eager to apply my skills to drive efficiency, enhance security, and contribute to the success of a dynamic organization.Experience
I'm a seasoned IT professional with over 10 years of experience in managing IT operations and end-user computing. I've got a solid track record in optimizing platform efficiency and security, particularly in multi-platform environments. I'm skilled in application packaging and leveraging advanced security tools to mitigate risks and prevent data loss.
I'm also a strong leader, capable of collaborating effectively with teams and driving operational improvements. I'm adept at balancing technical solutions with business needs to achieve optimal performance and security. My technical expertise includes proficiency in various operating systems, PowerShell scripting, and management tools like SCCM, Intune, Microsoft Entra, and Microsoft Defender for Endpoint.
Education
- Bachelor of Science in Information Technology: I earned a Bachelor’s degree in Information Technology from Polytechnic University of the Philippines in 2010. My degree is recognized by World Education Services (WES), which means it’s considered equivalent to a U.S/Canadian. degree.
- AZ-900 Certification: I also have a Microsoft Azure Fundamentals certification, demonstrating my knowledge of cloud computing concepts and Microsoft Azure services.
