Senior Sales Representative
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Assist customers with mobile and home service solutions based on individual needs.
Meet and exceed sales targets through relationship building and product knowledge
Resolve customers concerns and complains professionally while maintaining a positive experience
Maintained customer accounts while ensuring focused care and detail to privacy and security regarding private information
Support team success through collaboration and mentoring peers when neededRemote; Service Guarantee Expert
Supported customers through online chat, inbound and outbound calling regarding home services, account management and technical support
Processed secure payments, equipment upgrades, package changes,and account migrations from CBS to START.
Maintained customer satisfaction by providing exceptional customer service and problem solving.
