Amanda Orioli

Food & Beverage professional with a strong background in operations, logistics, and team coordination in high-volume, fast-paced environments. Experienced in supporting large-scale hospitality operations, optimizing processes, and maintaining high standards of service delivery. Demonstrates leadership through cross-functional collaboration, operational focus, and a commitment to performance and guest experience.

Skilled at managing competing priorities while ensuring efficient, consistent operations.

Operations Manager at Orioli Brothers Fruit Distribution Ltd. (2023-01 – 2025-01)

Oversaw end-to-end logistics operations and led operational teams managing delivery planning, route optimization, and on-time performance management.

• Oversaw end-to-end logistics operations, including delivery planning, route optimization, and on-time performance management
• Led and coordinated the operational team (drivers and support staff), assigning workloads and monitoring performance to ensure efficiency and service quality
• Managed direct relationships with clients, ensuring high service standards and prompt resolution of operational issues
• Implemented process improvements in logistics and distribution, increasing delivery efficiency and reducing delays
• Tracked and analyzed key operational KPIs, including delivery timelines, delays, and volume throughput, to drive continuous improvement
• Handled high-pressure logistics challenges and disruptions, ensuring business continuity and maintaining service levels
• Supported demand planning and distribution flow organization, aligning supply with customer needs and seasonal variations

Food and Beverage Coordinator at CN Tower - Canada Lands Company (2022-01 – 2023-01)

Provided support to senior leadership on strategic initiatives and operational planning, led cross-functional projects to improve efficiency and guest experience, and managed end-to-end event execution.

• Provided direct support to senior leadership, working closely with the Food, Beverage & Sales Director, and COO on strategic initiatives and operational planning
• Led and contributed to cross-functional projects focused on improving operational efficiency, guest experience, and revenue generation within food & beverage and events operations
• Managed operations, internal systems, and strategic data tracking to support informed decision-making
• Planned and coordinated corporate and hospitality events, collaborating with Marketing, Sales, HR, Finance, and Operations teams
• Oversaw end-to-end event execution, ensuring deadlines, team alignment, and high standards of service delivery
• Partnered with multiple departments to drive alignment, enhance quality control, and ensure standardized operating procedures
• Prepared and presented weekly and monthly operational and strategic reports to senior leadership
• Conducted performance analysis, including demand forecasting, KPI tracking, and identifying opportunities for growth and cost optimization
• Collected post-event feedback and developed analytical reports with actionable insights to improve service and guest satisfaction
• Managed vendor relationships, including sourcing, negotiations, contracting, and building strategic partnerships
• Delivered premium service to clients and VIP guests, ensuring an exceptional and personalized experience
• Supported recruitment, onboarding, and training of staff, contributing to team performance and service excellence
• Organized and facilitated executive and strategic meetings
• Developed process improvements to optimize scheduling, resource allocation, and operational workflows
• Supported daily administrative and operational functions related to food & beverage service and event production

Administrative Manager at Oliver & Bonacini (2021-01 – 2022-01)

Managed administrative and operational processes related to events, developed standardized billing procedures, coordinated event planning and documentation, and collaborated with cross-functional teams.

• Managed administrative and operational processes related to events, including billing, post-sales activities, and financial tracking
• Developed and standardized post-event billing procedures, ensuring accuracy, organization, and timely reconciliation of financial data
• Coordinated event planning and documentation, ensuring alignment across teams and adherence to deadlines
• Created and managed management reports, operational spreadsheets, and support materials (menus, proposals, and internal tracking tools)
• Organized schedules and operational workflows, successfully managing multiple events simultaneously in a fast-paced environment
• Collaborated closely with internal teams (kitchen, operations, and administration) to ensure seamless logistical and operational execution
• Supported inventory control and procurement planning for event-related supplies and food & beverage operations
• Participated in recruitment, selection, training, and onboarding of team members, contributing to workforce development
• Produced analytical reports to support strategic decision-making and continuous improvement initiatives
• Operated in a high-volume, fast-paced environment with a strong focus on efficiency, quality, and process standardization

Bachelor in Business – Mohawk College (2018-01 – 2021-01)