Amanda Williams

Lead the Human Resources function supporting approximately 300 employees across more than 30 dental practices throughout Southwestern Ontario. Oversee onboarding, training, payroll processing, and employee experience programs to ensure seamless transitions and strong employee engagement Manage and optimize employee health benefits programs, including cost analysis and vendor coordination

Human Resources Manager - People and Culture - Huron Dental Group - Southwestern Ontario

(2025-11)

• Lead the Human Resources function supporting approximately 300 employees across more than 30 dental practices throughout Southwestern Ontario.
• Oversee onboarding, training, payroll processing, and employee experience programs to ensure seamless transitions and strong employee engagement
• Manage and optimize employee health benefits programs, including cost analysis and vendor coordination
• Develop and track People and Culture KPIs, dashboards, and workforce cost reporting to support data-driven decision-making
• Partner with leadership on engagement strategies, internal communications, and recognition programs to strengthen organizational culture
• Drive professional development, mentorship, and performance management processes to support employee growth and succession planning
• Design and implement new engagement and communication initiatives aligned with organizational priorities
• Lead confidential employee relations and case management with a focus on fairness, consistency, and compliance
• Strengthen People and Culture practices by fostering an inclusive, high-performance workplace and enhancing the overall employee experience
• Identify, implement, and optimize HRIS systems and processes to improve efficiency, data integrity, reporting capabilities, and scalability across the organization
• Establish best practices and workflows within HRIS to support recruitment, onboarding, performance management, and workforce analytics

Human Resources Manager - AlumaPower Corporation

(2021-05 - 2025-10)

Built and led the Human Resources function during a period of organizational growth, establishing HR programs, policies, systems, and best practices in a start-up environment from 12 to 75 Employees

• Partner with managers and executive leadership on workforce planning and evolving talent needs
• Develop and manage HR budgets, including forecasting
• Designed and implemented the organization's co-op program, developing a sustainable early talent pipeline that identified, trained, and successfully transitioned students into permanent roles upon graduation.
• Engagement and continuously improve the annual performance management process
• Maintain HR records and ensure compliance with employment legislation, policies, and best practices
• Implemented and optimized Learning & Development platforms and HRIS systems, enhancing employee engagement and streamlining HR operations
• Conduct compensation reviews, market benchmarking, and merit increase planning
• Act as primary liaison for employee health benefits, including vendor management and program optimization, ensuring employee awareness
• Develop, update, and standardize HR policies, procedures, and processes
• Provide guidance on employee relations matters, including conflict resolution and performance discussions
• Lead workplace investigations and recommend practical, compliant resolutions
• Ensure ongoing compliance with all applicable employment legislation and regulatory requirements
• Oversee bi-weekly payroll processing and accuracy
• Manage end-to-end onboarding and offboarding processes to support a strong employee experience
• Champion company values and foster a positive, consistent, and high-performance culture
• Built and implemented the HR function from the ground up, establishing foundational programs, policies, and infrastructure
• JHSC HR Representative

Executive Assistant to CEO - Craigwiel Gardens, Alisa Craig

(2020-06 - 2021-05)

• Provided executive-level administrative support to the CEO and senior leadership, ensuring smooth daily operations
• Coordinated schedules, communications, and workflows across multiple departments
• Developed and implemented policies and procedures to improve operational efficiency
• Managed administration of senior living apartments, including resident intake and ongoing support
• Led internal and external communications to ensure alignment and timely information sharing
• Oversaw accounts receivable, billing, and financial documentation with a high degree of accuracy
• Supported Board of Directors with meeting coordination, materials preparation, and followups
• Delivered IT support and troubleshooting to maintain business continuity
• Managed social media content to enhance brand presence and engagement
• Prepared and submitted regulatory applications in compliance with requirements
• Supported cross-functional projects, contributing to planning, coordination, and execution

Executive / HR Assistant - National Truck League Insurance

(2019-06 - 2020-05)

• Provided high-level administrative support to the CEO, VP of Sales, and senior management team.
• Delivered HR and administrative assistance to departmental managers, including recruitment, onboarding, and employee support.
• Managed corporate and personnel expense reporting with accuracy and timeliness.
• Supported marketing initiatives through coordination, content preparation, and campaign implementation.
• Contributed to quarterly departmental projects, ensuring deliverables were met on time.
• Coordinated and supported cross-functional project development and implementation.
• Provided IT support and troubleshooting to staff and leadership.

Executive / HR Assistant - Yurek Pharmacy & Home Healthcare

(2017-07 - 2019-04)

• Administrative Support to CEO / Senior management
• New hire onboarding process / Interviewing / Benefits
• Scheduling / Maintaining committee meetings
• Community fundraising/sponsorship & volunteer program
• Corporate communication / memos, announcements, correspondence for multiple locations
• Company policies
• Expense reporting
• Management of company-owned assets assigned for employee
• Administration of charitable donation requests
• Marketing
• Key Performance Indicators
• Project development / implementation
• Administration of company staff initiatives
• Lead workplace investigations and recommend practical, compliant resolutions
• Ensure ongoing compliance with all applicable employment legislation and regulatory requirements
• Oversee bi-weekly payroll processing and accuracy
• Manage end-to-end onboarding and offboarding processes to support a strong employee experience
• Champion company values and foster a positive, consistent, and high-performance culture
• Built and implemented the HR function from the ground up, establishing foundational programs, policies, and infrastructure
• JHSC HR Representative

Administrative Assistant Support - London Life Insurance Company – Individual Insurance

(2016-09 - 2017-07)

• Manage case evidence during underwriting process
• Specified requests of evidence across Canada
• Communication with other insurance carriers
• Examination of incoming applications
• Project: Streamline of evidence and case holistic structure
• Project: Creation of administration auditing
• Auditor – Staff administration
• Trainer: Case Evidence Matching

Business Manager - London Waldorf School

(2016-07 - 2016-09)

(Contract)

• Account Payable / Receivable
• Staff expenses
• School registration / Account liaison
• Maintaining overall efficiency of learning files/correspondence/expenses and filing systems
• School correspondence with parent community
• Staff occupational course training

Administrative Assistant Occupational Health & Safety Services / Administrative Assistant LHSC - Southwestern Ontario Stroke Strategy / Administrative Assistant - London Health Sciences Center (LHSC)

(2004-10 - 2016-03)

• Progressive administrative leadership roles supporting Occupational Health & Safety, Information Management, Stroke Strategy, and Surgical Services. Experience included payroll administration, budgeting, project management, Hospital wide training coordination, onboarding, stakeholder engagement, process improvement, policy administration, reporting, and operational support.

Business Administration - Business Administration - Capilano College (2002)