Amine Sebati
Marketing and Communication - Administration - Customer Experience
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About
Marketing and communication professional with over 7 years of experience in project management, client relations, data analysis, and promotion. Recognized for the ability to attract, engage, and support diverse audiences, while ensuring rigorous follow-up of operations and files. Versatile, organized, and results-oriented, I effectively contribute to team performance by combining digital marketing, customer service, and administrative coordination.
Experience
Social Media Manager and Customer Relations - Restaurant Lise Bourgeois - Collège La Cité - Ottawa
(2026-03)
- Manage client interactions and improve the user experience
- Create and distribute engaging content (social media, visuals, videos)
- Promote activities and services to diverse audiences
- Participate in events and provide animation
- Contribute to increasing visibility and engagement
Kitchen Assistant - Event Support - Restaurant Lise Bourgeois - Collège La Cité - Ottawa
(2025-10)
- Participate in events with direct interaction with clients
- Contribute to welcoming, organizing, and ensuring visitor satisfaction
- Collaborate effectively in a dynamic environment
Artwork & Master Data Coordinator – Packaging Site - Bayer - Casablanca
(2021-02 - 2025-07)
- Manage and coordinate more than 100 projects per year while meeting deadlines and quality standards
- Create and validate data in SAP (accuracy and compliance)
- Ensure administrative follow-up of files and requests
- Collaborate with various departments, clients, and partners
- Optimize processes and improve work organization
- Produce internal communication materials (visuals, content)
Marketing Support - Bayer - Casablanca
(2020-06 - 2021-01)
- Conduct market analyses and monitor the performance of marketing campaigns
- Participate in planning digital communication initiatives and product promotion
- Coordinate with marketing agencies and internal teams for the implementation of promotional actions
Junior Marketing Manager - Edir Prestige - Casablanca
(2019-01 - 2020-03)
- Prospect and develop new clients
- Present and sell services to clients
- Analyze needs and propose tailored solutions
- Negotiate and close sales
- Follow up with clients and foster loyalty
- Contribute to increasing revenue
- Create promotional content and communication materials (videos, photos, flyers, brochures)
Marketing Project Manager - Kitea - Casablanca
(2018-01 - 2018-06)
- Coordinate marketing projects related to the in-store customer experience
- Collect and analyze client data to identify areas for improvement
- Propose and implement a new sensory marketing strategy
- Participate in professional events and promotional activities
Education
Master 2 - Marketing & Communication (Recognized by WES Canada) - ESCA & GRENOBLE École de Management (2012 - 2018)
Program - Culinary Arts - Collège La Cité (2025-09 - 2026-04)
High School Diploma - Physical and Chemical Sciences - Lycée Tazi 2 (2010 - 2012)