Customer Service / Associate / Customer Advisor
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With over six years of experience in customer success roles, I am a skilled and passionate professional who strives to create a uniquely personal and memorable customer experience. I have a proven track record of achieving sales and service targets, providing solutions-based advice, and delivering outstanding support with minimal to moderately complex transactions related to financial products and services.
In my most recent role as an Assistant Director of Admissions at CDI College, I leveraged my sales expertise, marketing knowledge, and SCRUM Master Certification to manage and execute the admissions process, maintain records, and contribute to the administrative functions of the campus. I also developed excellent interpersonal, oral, and written communication skills, as well as the ability to multitask, manage stress, and thrive in demanding situations. My goal is to leverage my skills and expertise to help customers meet their needs and goals, and to contribute to the success of my organization.
Understanding the organization service or product & make promote to the end users.
B.B.A in Marketing as well as Post Graduation Diploma in Marketing Management & Professional Sales.
