Bartender/Server
Brix & Mortar, Vancouver, BC June 2022 – Present
- Created handcrafted cocktails for seasonal changes on the drink menu
- Provided a welcoming and friendly environment by catering to each guest needs and going above and beyond at every opportunity
- Created weekly feature cocktails with bartenders and involved service team to strategize menu pairings to increase overall check average
Bartender/Shift Leader
Local Public Eatery, Vancouver, BC March 2021 – May 2022
- Provided a positive guest experience by anticipating guest needs, establishing a rapport, catering to all guest requests
- Developed a strong knowledge of the food and drink menu in order to recommend items that suited the guest’s preference
- Assisted with floor operations by monitoring drink execution, service audits, vibe of restaurant, and meeting labour target
Management Sept. 2014 – Apr. 2020
Cactus Club Cafe, Saskatoon, SK
- Conducted service orientations and trained new servers on building rapport with guests, consistency of high-level service, and extensive product knowledge
- Prepared bi-weekly meetings with floor leaders to go over department focuses, objectives with sales and labour, and areas of opportunities within the business
- Planned weekly private tasting events by inviting local businesses and organizations in the downtown area to help build a stronger relationship with the community
