HR Assistant/Administrative Assistant
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Experienced and reliable office professional with a strong background in administrative support, customer service, and team coordination. Skilled in managing daily office operations,
handling documentation, scheduling, and maintaining organized records. Proficient in Microsoft Office with a proven ability to communicate effectively. Eager to find an opportunity where I can demonstrate my skills and grow professionally while contributing to organizational success
HR Assistant, 11/2024 to 05/2025
NBM - Vancouver, BC
•Assisted in the daily operations of HR functions and responsibilities.
•Organized and maintained employee records by filing documents into personnel files.
•Managed and updated the employee database; generated HR reports upon request.
•Utilized Monday.com to update and track employee information,
status changes, reports, and vacation schedules.
•Monitored employee attendance using • WinTeam software.
coordinated and conducted interviews and handled paperwork related to employment contracts and preparing their primary equipment like making ID card and giving them Tshirts.
•Posted job openings on indeed, reviewed incoming resumes,
and evaluated candidates for job fit based on experience and legal documents like work permit and study permit.
•Assigned work hours to employees in compliance with legal regulations, such as limiting student workers to a maximum of
24 hours per week.
•Monitored employee probation periods and performance evaluations, and reported findings to the HR Manager.
•Issued warnings or termination notices as needed during formal meetings with employees.
•Communicated with HR manager or related department regarding employee-reported issues such as maintenance problems.
Assistant Supervisor/Sales, 09/2020 to 11/2024
Oyama Sausage Co. - Vancouver, Canada
•Assist supervisor in daily operations and train new staff to deliver exceptional customer service.
•Manage inventory and ensure the freshness and quality of products.
•Handle email communication related to orders • and payments.
Provide customers with in-depth knowledge of deli products,
offering personalized recommendations
Translation Service, 07/2015 to Current
•Provided translation of different contents from Farsi to English and English to Farsi.
Administrative/Customer Service, 07/2016 to 07/2017
Barez Plastic Co.
•Delivered exceptional customer service to international clients and partners.
•Researched and identified new target markets and potential clients.
•Coordinated the shipment of product samples to prospective clients and arranged factory visits.
•Hosted international clients, ensuring all their needs were met during their visit.
•Scheduled meetings based on the General Manager's availability.
•Provided interpretation and translation support during meetings and phone calls.
•Facilitated the negotiation and finalization of long-term contracts with clients.
•Translated website content and organized various web elements, including photos, text, and fonts.
Customer Service/Sales, 01/2015 to 01/2016
•Identified customers in need of shipping services.
•Determined the most cost-effective shipping method (sea, air,
transit, or rail) based on customer budgets.
•Monitored and ensured adherence to shipping procedures.
Alexander College - Vancouver, BC
Azad University - Iran
English