Oladayo Olaniyan

Administrative assistant

New Westminster, Metro Vancouver Regional DistrictMember since February 26, 2026

Microsoft Excel

About

(4+) years of experience in office administration, client services, operational support, and the service industry. Coordinated office operations, maintained accurate records, managed schedules, and handled customer inquiries to support efficient daily business operations. Prepared invoices, service quotations, and supported communication between customer and staff to improve workflow and customer satisfaction.

Experience

Administrative assistant - Bugkiller pest solutions - Surrey, BC

(2024-09 - 2026-05)

Managed client communications, billing, and scheduling to keep daily operations running smoothly between the office and field technicians
Prepared accurate invoices, receipts, and service quotations, reducing billing errors and ensuring timely documentation for clients
Entered and maintained 100+ client records, service reports, and payment information in Microsoft Excel, ensuring accurate records and reducing data retrieval time
Coordinated daily schedules for 5 technicians, reducing scheduling conflicts and ensuring on-time completion of 20–25 service appointments each day

Administrative assistant - Tripple D - Surrey, BC

(2023-11 - 2024-08)

Managed daily reservations and guest correspondence, ensuring prompt responses and maintaining a high level of customer satisfaction
Responded to customer inquiries by phone and email, ensuring timely issue resolution and maintaining a high level of customer satisfaction
Provided friendly and professional service, resulting in positive customer feedback and repeat service requests
Collaborated with office staff, technicians, and management to coordinate daily operations, ensuring service appointments were completed on schedule