Anu Basra

7+ years of customer service experience in retail with strong communication skills. Fluent in English, Punjabi, and Hindi. Detail-oriented, self-driven professional who excels in fast-paced teamwork environments. Excellent ability to establish rapport with customers and team members, quick learner, and adaptable team player.

Packer at Lordco Auto Parts (2018-05 – 2018-09)

• Packed auto products into boxes, onto pallets and used electric pallet jack to move pallets around
• Cleaned and maintained areas around packaging machines and followed all safety procedures
• Packed products, filled customer orders, followed strict quality and production rates

General Helper at First OnSite Restorations (2018 – 2018)

• Assembled restoration services and products, for water, fire damaged office buildings and homes
• Cleared debris, trash and hazardous materials from assigned site and prepared it for renovation

Esthetician at Self Employed (2007 – 2015)

• Provided general information to customers on beauty products, threading hair removal and facials
• Advised on beauty products suited to customers' colouring and skin type, waxing, eyebrow threading
• Performed exfoliating body treatment, applied make-up on customers
• Scheduled and confirmed appointments and provided customer service

Certificate in Emergency First Aid Level C, CPR, AED – ProSafe Training School (2024 – 2024)

Bachelor of Arts in Economics and Political Science – Guru Nanak Dev University (2005 – 2005)