Anugrah Puri

I'm a business analyst with 4+ years of experience helping organizations solve complex problems and improve their operations. I specialize in analyzing business processes, gathering requirements from stakeholders, and implementing technology solutions that drive real results. My recent work has helped companies increase revenue by 25-30% and significantly reduce operational costs through smart process improvements and automation.

I'm passionate about bridging the gap between business needs and technology solutions, and I thrive in collaborative environments where I can work with diverse teams to create meaningful change.

Certified Business Analyst with 4+ years of experience in requirements elicitation, digital transformation, and business process re-engineering. Holds a Diploma in Business Analysis from MacEwan University and BBA from Bharatiya Vidyapeeth University.

Key Achievements:

• Delivered 25-30% revenue optimization through process automation and workflow redesign
• Led CRM integration achieving 40% operational efficiency improvements
• Executed stakeholder analysis, gap analysis, and business case development for municipal strategic planning

• Requirements gathering, user story development, acceptance criteria definition
• Business process modeling, current state/future state analysis, root cause analysis
• Data analytics, business intelligence, KPI development using Excel, Power BI, predictive analytics
• Financial services domain expertise, regulatory compliance, risk assessment
• Agile methodologies, Scrum, stakeholder workshops, cross-functional collaboration

• Business Systems Analyst at Derma Kart - e-commerce optimization, technology implementation
• Financial Services Consultant at PC Financial - strategic advisory, solution architecture

Diploma from MacEwan University