Ridma Chathurangani
Business Analyst
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About
Business Analyst with 7+ years of expertise delivering ERP implementations across 5 countries.
Transformed business needs into functional solutions that increased operational efficiency by 25%
while collaborating with cross-functional teams. Demonstrated success in process mapping, gap analysis, and data visualization with measurable impact on 13+ major projects. Consistently achieved
90%+ client satisfaction by delivering solutions that align with strategic business objectives.
Experience
KEY SKILLS
- Business Requirements Gathering & Documentation
- SDLC & Project Management Methodologies
•Process Modeling and Mapping (Current/Future)
- Cross-functional Team Collaboration
- Gap Analysis & Process Improvement
- JIRA, SharePoint & Teams
- Stakeholder Management & Workshop Facilitation
- System Testing & User Acceptance Testing
- Data Analysis & Visualization (Tableau/PowerBI)
- ERP/HRIS Systems Implementation & Integration
- Business Process Notation Techniques
- IFS ERP HCM Experience
- Critical Thinking & Analytical Problem Solving
- Continuous Improvement Methods & Processes
Education
Douglas College - New Westminster, BC
Post-Baccalaureate Diploma in Computer & Information Systems, Major in Data Analytics (February 2024)
Middlesex University - London, England
BSc Hons Business Information System Management - First Class Honours, Gold Medalist
