Ashanti Mayes
Versatile, detail-oriented Professional with over a decade of success spanning corporate insurance, provincial government administration, and legal assistant roles
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About
Versatile, detail-oriented Professional with over a decade of success spanning corporate insurance, provincial government administration, and legal assistant roles in Winnipeg. Proven track record in managing sensitive case files, auditing complex documentation, and leveraging provincial registries and databases. Recognized for exceptional organizational workflows, multi-site leadership, and clear bilingual communication.
Expert at balancing compliance requirements with high-volume clerical operations in fast-paced environments.
Experience
Group Life Claims Processor - Canada Life Insurance - Winnipeg, MB
(2023-09)
- Conducted comprehensive claims reviews, assessing and verifying documentation for preselected group life claims.
- Investigated escalated concerns and followed up on non-responses by handling internal referrals from cross-functional business units.
- Drafted clear, professional correspondence to members and healthcare providers to request confirmation and clarification of claim details.
- Received, processed, and maintained sensitive claims review documentation, ensuring compliance and data accuracy.
Recovery Administrative Assistant - Government of Manitoba (Manitoba Emergency Measures Organization) - Winnipeg, MB
(2021-07 - 2022-04)
- Scanned, printed, and mailed formal acknowledgment letters for all public submissions, ensuring prompt, accountable constituent communication.
- Prepared and distributed correspondence and cover letters to municipalities regarding ongoing DFA claims.
- Assembled and audited physical case files, organized hard copy documents in sequential order, and updated claim statuses within internal databases to alert Recovery Advisors.
Administrative Assistant - Wawanesa Life Insurance - Winnipeg, MB
(2021-01 - 2022-07)
- Prepared and reviewed various corporate documents, legal files, and ongoing stakeholder correspondence.
- Updated and maintained administrative reports by sourcing and verifying data from a wide variety of internal and external systems.
- Streamlined daily mail operations by accurately sorting, distributing, and redirecting customer correspondence.
- Executed critical address updates in customer databases to ensure compliance and smooth, ongoing client communication.
- Contributed to various ad-hoc office operations, data entry projects, and general clerical duties as assigned.
Bilingual Legal Assistant (Term) - Government of Manitoba (Manitoba Securities Commission) - Winnipeg, MB
(2020-11 - 2020-12)
- Provided bilingual (English/French) administrative support, including accurate data entry and document transcription.
- Proofread and finalized legal documents, corporate communications, and regulatory reports for accuracy.
- Facilitated daily office workflow by managing electronic communications, scanning, and photocopying systems.
Corporate Administrative Specialist (Term) - MLT Aikins LLP - Winnipeg, MB
(2019-11 - 2020-05)
- Generated and distributed monthly invoice statements and payment reminders for corporate clients.
- Managed corporate registry processes by executing and renewing Manitoba Business Names.
Legal Assistant (Term) - Deeley Fabbri Sellen Law Corporation - Winnipeg, MB
(2019-05 - 2019-11)
- Prepared and drafted legal documents and correspondence utilizing written instructions, verbal direction, and legal precedents.
- Executed electronic real estate and title transactions, uploading E-Transfers, E-Discharges, and Requests for Transmission directly to the Manitoba Property Registry.
- Managed comprehensive physical and electronic file lifecycles, ensuring strict organization, confidentiality, and accurate archiving.
- Fostered strong, professional client relationships by serving as a dependable point of contact and managing client reports and accounts.
- Streamlined daily administrative operations by coordinating scheduling, managing legal filing systems, scanning, and photocopying.
Legal Assistant (Term) - Harris Law Solutions - Winnipeg, MB
(2018-09 - 2019-01)
- Prepared and drafted family law documents and specialized correspondence, including Petitions for Divorce, Financial Discovery Forms, and Notices of Change of Solicitor.
- Meticulously compiled, proofread, and assembled Court of Appeal filings, strictly adhering to legal formatting regulations regarding colour-coded pages and required bundle quantities.
- Facilitated the seamless launch and organization of a new office location, establishing efficient administrative workflows and filing systems.
Legal Assistant (Term) - Duboff Edwards Haight & Schachter Law Corporation - Winnipeg, MB
(2018-07 - 2018-10)
- Provided critical, high-adaptability coverage for the Residential Real Estate and Corporate Commercial departments during associate absences.
- Utilized municipal and provincial portals, including the Manitoba Companies Office, the Property Registry, and the City of Winnipeg systems, to pull data and submit water meter readings.
- Facilitated the closing process by compiling and distributing final reporting letters and completed legal documentation to financial institutions and clients.
Legal Assistant (Practicum & Continued Employment) - Sharma Law Office - Winnipeg, MB
(2018-05 - 2018-07)
Successfully retained for paid, continued employment following the exemplary completion of an intensive 8-week legal practicum.
- Prepared and processed real estate conveyance transactions, drafting critical documentation such as Transfers of Land, Caveats, and Agreements of Purchase and Sale.
