Group Life Claims Processor - Canada Life Insurance - Winnipeg, MB
(2023-09)
- Conducted comprehensive claims reviews, assessing and verifying documentation for preselected group life claims.
- Investigated escalated concerns and followed up on non-responses by handling internal referrals from cross-functional business units.
- Drafted clear, professional correspondence to members and healthcare providers to request confirmation and clarification of claim details.
- Received, processed, and maintained sensitive claims review documentation, ensuring compliance and data accuracy.
Recovery Administrative Assistant - Government of Manitoba (Manitoba Emergency Measures Organization) - Winnipeg, MB
(2021-07 - 2022-04)
- Scanned, printed, and mailed formal acknowledgment letters for all public submissions, ensuring prompt, accountable constituent communication.
- Prepared and distributed correspondence and cover letters to municipalities regarding ongoing DFA claims.
- Assembled and audited physical case files, organized hard copy documents in sequential order, and updated claim statuses within internal databases to alert Recovery Advisors.
Administrative Assistant - Wawanesa Life Insurance - Winnipeg, MB
(2021-01 - 2022-07)
- Prepared and reviewed various corporate documents, legal files, and ongoing stakeholder correspondence.
- Updated and maintained administrative reports by sourcing and verifying data from a wide variety of internal and external systems.
- Streamlined daily mail operations by accurately sorting, distributing, and redirecting customer correspondence.
- Executed critical address updates in customer databases to ensure compliance and smooth, ongoing client communication.
- Contributed to various ad-hoc office operations, data entry projects, and general clerical duties as assigned.
Bilingual Legal Assistant (Term) - Government of Manitoba (Manitoba Securities Commission) - Winnipeg, MB
(2020-11 - 2020-12)
- Provided bilingual (English/French) administrative support, including accurate data entry and document transcription.
- Proofread and finalized legal documents, corporate communications, and regulatory reports for accuracy.
- Facilitated daily office workflow by managing electronic communications, scanning, and photocopying systems.
Corporate Administrative Specialist (Term) - MLT Aikins LLP - Winnipeg, MB
(2019-11 - 2020-05)
- Generated and distributed monthly invoice statements and payment reminders for corporate clients.
- Managed corporate registry processes by executing and renewing Manitoba Business Names.
Legal Assistant (Term) - Deeley Fabbri Sellen Law Corporation - Winnipeg, MB
(2019-05 - 2019-11)
- Prepared and drafted legal documents and correspondence utilizing written instructions, verbal direction, and legal precedents.
- Executed electronic real estate and title transactions, uploading E-Transfers, E-Discharges, and Requests for Transmission directly to the Manitoba Property Registry.
- Managed comprehensive physical and electronic file lifecycles, ensuring strict organization, confidentiality, and accurate archiving.
- Fostered strong, professional client relationships by serving as a dependable point of contact and managing client reports and accounts.
- Streamlined daily administrative operations by coordinating scheduling, managing legal filing systems, scanning, and photocopying.
Legal Assistant (Term) - Harris Law Solutions - Winnipeg, MB
(2018-09 - 2019-01)
- Prepared and drafted family law documents and specialized correspondence, including Petitions for Divorce, Financial Discovery Forms, and Notices of Change of Solicitor.
- Meticulously compiled, proofread, and assembled Court of Appeal filings, strictly adhering to legal formatting regulations regarding colour-coded pages and required bundle quantities.
- Facilitated the seamless launch and organization of a new office location, establishing efficient administrative workflows and filing systems.
Legal Assistant (Term) - Duboff Edwards Haight & Schachter Law Corporation - Winnipeg, MB
(2018-07 - 2018-10)
- Provided critical, high-adaptability coverage for the Residential Real Estate and Corporate Commercial departments during associate absences.
- Utilized municipal and provincial portals, including the Manitoba Companies Office, the Property Registry, and the City of Winnipeg systems, to pull data and submit water meter readings.
- Facilitated the closing process by compiling and distributing final reporting letters and completed legal documentation to financial institutions and clients.
Legal Assistant (Practicum & Continued Employment) - Sharma Law Office - Winnipeg, MB
(2018-05 - 2018-07)
Successfully retained for paid, continued employment following the exemplary completion of an intensive 8-week legal practicum.
- Prepared and processed real estate conveyance transactions, drafting critical documentation such as Transfers of Land, Caveats, and Agreements of Purchase and Sale.
