Detail-oriented and versatile professional
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Detail-oriented and versatile professional with over a decade of experience in administrative operations, CRM management, and real estate support. Proven success in data entry, document processing and client database maintenance across fast-paced environments. TICO certified and a Licensed Realtor since 2002. Highly proficient in Microsoft Office Suite, Google Suite, and multiple CRM platforms. Adept at maintaining data integrity, performing audits, and supporting corss-functional teams.
A seasoned and adaptable professional with over 10 years of experience spanning the travel, wireless communication, and real estate industries. I began my career in aviation with a major airline before advancing into management roles within the wireless sector. My real estate journey includes years as a licensed Realtor and extensive administrative support across multiple brokerages, where I excelled in transaction coordination, CRM management and client service.
Recently I returned to my travel roots as a Vacation Consultant, combing my TICO certification with a lifelong passion for exploration. I bring superior customer service skills, call centre expertise, and a strong work ethic to every role. Technically proficient in platforms such as Salesforce, Follow Up Boss, SkySlope, Broker Bay and Microsoft Office and Google Suite, I thrive in fast-paced detail-driven environments and am know for my reliability, professionalism, and ability to build lasting Relationships.
I hold a Diploma in Travel and Tourism from Humber Polytechnic in Toronto, equipping me with foundational expertise in travel planning, customer service, and destination logistics. I earned my Real Estate License through the Ontario Real Estate Association (OREA), launching a career as a licensed Realtor with deep experience in property transactions and client relations in both the front and back ends of the industry. Most recently, I obtained my TICO Certification, reinforcing my professional credentials in the travel industry, enabling me to provide regulated, high-quality vacation consulting services across Ontario.
