Becca Wolfe

Highly dedicated professional with over 20 years of experience in administration, operational excellence, and team leadership. Proven ability in data management, financial reporting, and maintaining strict confidentiality of sensitive records. Currently expanding expertise in WCB policy and Human Rights compliance, offering a strong background in staff oversight, scheduling, and strategic planning. Seeking full time employment due to the local mill shut down.

Legal Adviser at Cariboo Rights Defence (2023-08 – Present)

Provide legal advice to clients and conduct legal research.

• Provide legal advice to clients.
• Offer emotional support navigating legal paperwork.
• Maintain confidentiality regarding all client information.
• Conduct legal research and prepare for upcoming cases.

Principal Consultant at Cariboo Rights Defense (2023-08 – Present)

Provide strategic consulting on complex labor disputes, focusing on BC Human Rights Tribunal cases and WorkSafeBC claims.

• Labor Relations & Advocacy: Provide strategic consulting on complex labor disputes, specifically focusing on BC Human Rights Tribunal cases and WorkSafeBC (WCB) claims.
• Compliance & Disability Management: Advise clients on the "Duty to Accommodate," navigating medical documentation for perceived disabilities, and ensuring employer compliance with provincial employment standards.
• Case Strategy & Resolution: Conduct detailed audits of employment termination cases to identify violations of human rights and labor laws; draft formal submissions and represent client interests in dispute proceedings.
• Strategic Communications: Act as the primary liaison between claimants and corporate/government entities, translating legal complexities into actionable settlement strategies.

HR Consultant at CRD consulting (2023-07 – Present)

Call Center Agent at Working solutions (2023-02 – 2025-01)

Resolved complaints and processed orders in a customer service environment.

• Resolved complaints efficiently
• Processed orders and transactions
• Documented customer interactions in CRM
• Achieved 92% customer satisfaction rating
• Utilized active listening to identify needs
• Increased sales through upselling

Senior Executive Assistant at Big country moving and storage (2018-03 – 2022-12)

Managed client documentation and administrative operations for moving and storage company.

• Managed client documentation and ensured all administrative paperwork was completed with high accuracy.
• Rented storage units and sold moving supplies
• Built and maintained strong customer relationships to drive repeat business.

General Manager & Shareholder at U-NEEK RV SALES PARTS AND SERVICE (2012-01 – 2019-12)

Directed daily business operations and managed all departments including parts, service, and HR.

• Directed daily business operations, ensuring fiscal compliance through rigorous financial reporting and bookkeeping.
• Oversaw the Parts Department inventory, including ordering, stocking, and auditing supplies.
• Managed the service department schedule, booking appointments and coordinating technician workflows.
• Executed HR leadership duties including staff oversight, shift scheduling, and enforcing operational policies.

Executive Administrative Assistant at ASPEN REALTY / SPRUCE LAND INVESTMENTS (1994-01 – 2012-12)

Performed diverse office administration duties to support investment and realty operations.

• Managed a multi-line telephone system transferring calls, taking and relaying messages.
• Accounts payable and receivables as well as month end reporting.
• Managed internal HR responsibilities, ensuring accurate record-keeping and policy adherence.
• Facilitated internal communication, document management, and client correspondence.

Bartender & Shift Lead at FARRIER PUB (1997-01 – 2006-12)

Assisted management with administrative and HR duties in a high-volume hospitality environment.

• Assisted management with administrative and HR duties, including scheduling and staff supervision.
• Managed daily cash-outs and financial reconciliation with high accuracy in a high-volume environment.

Manager at MOUNT ST. HELENS INFO CENTER (1992-01 – 1994-12)

Directed all daily business operations and managed full-cycle human resources functions.

• Directed all daily business operations, ensuring efficient office workflow and high standards of service.
• Managed full-cycle Human Resources functions, including hiring, training, payroll, and conflict resolution.
• Oversaw financial administration, including accounts payable/receivable and daily cash reconciliation.

Diploma in Business Communication Office Administration – CDI College (2004-01 – 2004-12)