Bhakti Saliya

Healthcare professional with 5 years of combined experience in clinical support, laboratory operations, administrative coordination, and medical billing within physician clinic environments in Canada. Experienced in OHIP billing support, WSIB claims processing, IFH billing, and private insurance submissions. Strong knowledge of medical terminology, EMR systems, clinical documentation, and healthcare workflow management.

Skilled in ensuring billing accuracy, supporting claims reconciliation, handling patient records, and maintaining confidentiality in fast-paced clinical settings.

Clinical Assistant & Administrative Support - Ellesmere Family Health Group - Scarborough, ON

(2022-09)

• Support daily clinical and administrative operations including patient intake, scheduling, and documentation
• Assist in OHIP billing support through EMR data entry, verification, and record updates
• Perform phlebotomy and specimen processing while maintaining accurate patient records
• Apply medical terminology in clinical documentation and patient charting
• Maintain insurance information, patient files, and billing-related documentation with accuracy
• Coordinate workflow between physicians, patients, and administrative staff
• Ensure compliance with PHIPA confidentiality standards and clinic protocols

Clinical Assistant & Laboratory Support (Part-Time) - Maple Plaza Walk-In Clinic - Scarborough, ON

(2024-09)

• Assist physicians with patient preparation, diagnostic workflow, and clinical procedures
• Record patient information, vital signs, and clinical notes in EMR systems
• Support administrative tasks including scheduling, documentation, and patient communication
• Maintain accurate medical records using medical terminology in clinical settings
• Ensure confidentiality and accuracy in handling patient and insurance

Medical Laboratory Technician - Tulsi Green Cross Laboratory - India

(2018-05 - 2021-06)

• Conducted microbiology testing, specimen processing, and laboratory diagnostics
• Performed sample preparation, centrifugation, reagent preparation, and analysis
• Maintained laboratory records, quality control procedures, and inventory systems
• Followed strict biosafety protocols and standard operating procedures

PG Diploma - Advanced Biotechnology - Centennial College of Applied Arts and Technology (2023-04)

Bachelor Of Science - Microbiology - Saurashtra University (2017-04)

Certification - Medical Laboratory Technology - Government Medical College (2018-08)